Stayed for a special birthday and felt a few things let the hotel down on this occasion. I found stains upon pulling back the sheets, to be fair, this was handled very quickly and effectively by staff, we were upgraded and moved immediately. The bar is under renovation which takes from the stay somewhat, the temporary bar (during the day) is in the reading room, a very small room, not comfortable, there are seats in the lobby but everyone is passing you to check in and get to their rooms etc. Fredericks was meant to be the evening bar but it was closed when we tried to go there after dinner, which was only about 9pm. Dinner in the Garden Room was average, staff were lovely though. Breakfast was very nice. Overall, ok stay.
很好
103 評價