吉姆薩爾堡杜內斯ITC迎客飯店(Welcomhotel by ITC Hotels, Fort & Dunes, Khimsar)

Décor magnifique. Hôtel très propre et typique. Accueil chaleureux. Chambre très très grande et très propre. Bonne cuisine et personnel très serviable. Une belle piscine. Des animations en soirée. Superbe ballade dans les dunes avec un thé servi et coucher de soleil.

Fantastico hotel suite increïble grande y limpia personal muy amable

We checked in around 3 pm but nobody bothered to check with us about our arrival from the hotel team. The check-in was not like one would expect from a property like this. We were served some mocktail in dirty smudged glasses, which we refused. We had booked 3 rooms, all three were big with good interiors but lack of cleaning in the visible corners and dirty rugged curtains triggered my OCD. The lizard in my brother’s room further turned down the entire experience, although it was removed by their housekeeping after a series of unattended calls. The food was good, they lack variety but the items served sufficed our taste buds. One thing that irritated us the most was the attitude of the staff, they are greedy. They expect a tip everytime. The way they stand and would not leave until you give them some money was really annoying. The housekeeping guy was tipped twice but still did not hesitate annoying us to the core on the checkout day by continuously looking into our room until we closed the door. The activities at the property are quite entertaining. We had a good time at the sand dunes village. The Rajasthani dance , magic show were quite enthralling. It is a beautiful property but not being managed well.

Amazing stay and exceptional hospitality. Stayed at both the khimsar fort and dune village. Food is authentic and has a lot of variety.

Enjoyed. Liked the hospitality of staff from local khimsar. Servive in restaurant during breakfast needs some improvement.

Poperty located in khimsar. Its a *** made oasis. Some 10 to 12 modern huts and nice bar and restaurant looking at oasis. Stayed there for 1 day. Went in holi and sadly no special holi celebration was there unlike other 5 star properties like taj, hyatt or any other 5 star hotel chain celebrate at their property across india. They have employed all local people it seems, which is good for local population. Even-though staff response definatley lacks a professionalism of 5 star hotel chain or other itc hotels, service was prompt and staff was ready to serve. I would not complain or compare their professionalism with other 5 star properties across india. My wife saw a facebook ad and booked. . Stay and experience was definitely worth every penny spent. Recommend to spend a relaxing evening or a day

The place is amazing and the service is outstanding. The staff is very polite and always on their toes ready to help.

We stayed 2 nights at khimsar and overall it was an awesome experience of luxury, food, activities and staff courtesy. We were surprised with a room upgrade on arrival and the rooms were perfect, evening activities at fort and dunes were memorable. Staff courtesy is highest and they were at service. We enjoyed our stay and would definitely visit again in the near future.

It was a dreamy dunes stay. It is the best location for weekends. Behaviour is so polite and all the arrangements were up to the mark.