坎培拉塞雷納飯店(Kampala Serena Hotel)

It was perfect experience overall.

My recent stay at Kampala Serena Hotel was an absolute delight from start to finish. This luxurious oasis nestled in the heart of Kampala exceeded all my expectations. From the moment I stepped into the stunning lobby, I was greeted with warm smiles and impeccable service that continued throughout my stay.

Visited Serena for dinner and had the ribs which in my opinion were the best I ever tasted , in fact they were so good I had it twice . Our seating was near their small lake which has a Frog chorus which just added to the overall experience. Staff were all great too, they also do a great selection of cocktails , I will definitely visit there again

We loved it. But the pool area closes too early. And mosquitos kept on attacking me😀 Such a wonderful hotel should have a Michelin restaurant. To do so the Pearl restaurant should change the menu. When i heard the name - the Pearl restaurant i thought that they where serving lokal dishes from different plages in Uganda. This is a tip. Uganda has so much to offer. You could turn ugandas different lokal dishes in a unique and exclusive way. In the Wine champagne bar- cocktails should be with lokal ingredients and garnishing. Make seasonal cocktails. You could have gin & tonic Uganda waragi with tonic water. With Uganda waragi - you can make cocktails with different flavours like pineapple cocktail, mango cocktail, Uganda has rim and sweet wine - use it in cocktails.

Great hotel with a very good environment. Great vegetation. Kind staff always ready to help and close to malls. The rooms are nicely done and well kept. I enjoyed my stay here…only the bathroom is too small otherw I would give a five star

This is a luxurious hotel, with beautiful grounds and pools. The Deluxe rooms are large and have everything you might need including a huge desk and a sitting area; the beds are very comfortable, and the bathroom has a bathtub and a shower. I loved the service provided by the staff at the Lakes Restaurant, especially Yona. In general, the staff were very professional and friendly. They made us feel welcomed. There is really nothing to dislike about Serena. My son loved our weekend here.

My stay @ Serena hotel kampala was incredible . The staff were amazing , from the manager James, right down to house keeping Emmanuel and crew , room service Arnold and crew , the restaurants, reception. The most outstanding staff I can remember was Jackie from room service ( Nothing was ever too much for her, Rosette from the restaurant always there to serve . Denis, Joyce, Moses both of them , Wilfred from Laundry, Ambrose and Wycliff @the entrance , the drivers . I can’t mention everyone . The services were Remarkable. Can’t wait to see them again.