凱藝套房飯店(Quality Inn & Suites Springfield)

Great breakfast choices and customer service.

Strange smell, odd layout, sold on a suite because of our young children, didn’t meet our needs well at all. Poor quality breakfast, building overall very dated. Great location, staff was super friendly and helpful.

The rooms are clean but dated. Staying for a swim meet and convenience to event is what brought us in

The breakfast provided was wonderful! Lots of choices available. Did not see expect such a nice variety! Seating area large, clean, not cramped. The lobby very nice and welcoming. Staff very friendly. Room was clean and pleasant. Definitely coming back!

Returning home from trip fairly close to airport. Mattress softer than what we like. Big room couch fridge microwave elevator breakfast good bacon eggs waffle and more! Staff friendly, hotel could use some maintenance to freshen up! Still acceptable somewhat tired. Find for travel stop !

The room had a bad smell and it was terribly hot. I am guessing they had a water leak. Because they had big fans in the hallway. The carpets in the halls and stairs were filthy. The breakfast was good and and it is close to the highway.

The staff was very helpful and nice. The beds were very comfortable. It does seem like the sitting room area of my room needed an update. Seemed old. The breakfast was not very good.

The property was overall good. It’s the typical 3 star hotel that is on the 20 year mark (I would guess). Walls are thin so make sure to bring ear plugs. The wall fan/ac/heater is loud so again plugs because it turns off and on about every 10 minutes. The breakfast is the usual one or two hot items (my days were biscuits and hot country gravy and sausage), waffles, cereal and fruit. If I have to really nitpick the door to my room seemed like it was about to break the frame away from the wall. That is because the self closing door is set too strong and that banging over the years has caused the frame to come loose. Also, the beds are getting to the point that the springs in the mattress are squeaking. The frame on the bed is also squeaky from the years of use.

Overall it was good. Just a couple of things like stool running and sink handle loose. Would stay again.