傑克遜萬楓套房飯店(Fairfield Inn & Suites Jackson)

Took our Granddaughter for the day to swim since no school day. Cleanliness had a lot to be desired! Crumbs in sofa bed...counters, door knobs, doors etc not cleaned nor wiped down. Refridgerator not cleaned out and had old condiments stuck to the shelves. Pool area not real clean..doors, windows and towel bins not washed down in quite some time. Front desk training new staff....it's certainly challenging in this day and age but the cleanliness is a MUST when staying away from home.

When your hotel is under construction, you should post that on your reservation website so customers have a heads up. If I had known the conditions of your hotel, I definitely wouldn't have stayed there.

I know they are renovating. But my room was not the cleanest. Paint blotches on the floor. Outlet covers half painted. Debris and dirt along the carpet/wall edges. Not impressed for an "executive" suite. TV screen filthy/scratched. Small TV screen 32" for a large suite.

The staff is excellent. Quiet is the best. Beds comfy, room clean. My favorite place to stay in the area.

This hotel is tired. It is in desperate need of a facelift. Staff was all pleasant, but the property was not up to Marriott’s standards. Hair and dust behind the bathroom doors, dust on the coffee maker in the room, just overall rather icky.

When we checked in the hotel was under construction on the outside. They were painting. The fumes were in the hotel. The room itself was dirty. There were bugs in the room also. The pool and gym were also closed. None of this was mentioned when booking the hotel. I’m glad they issued a refund.

We pulled up to a building covered in plastic tarp with construction vehicles taking up half the parking lot. I thought the hotel must be closed, because how could you run a business under these conditions? It was, in fact, open, but when we got to our room, we realized the hotel should have closed until renovations were complete. The room was dank, musty, and smelly. There was rust and mold in the bathroom. The sheets were dingy, the carpets dirty, and the furniture stained. It was gross. We couldn’t stay there, but the guy at the front desk said he wasn’t authorized to give me a refund. He gave me his manager’s email, so I’m waiting to see what she says.

We could only watch a few channels - the Directv wasn’t working The A/C and heat wasn’t working properly - we were either too cold or too hot Not the greatest breakfast for a Fairfield