I recently stayed at the Winchester Spa Hotel on Tuesday, 9th January, and unfortunately, my experience was far from comfortable. The primary issue was the temperature in my room - it was extremely cold. The absence of curtains and radiators only exacerbated the problem, and a noticeable draft coming through the window made the situation worse. Despite bringing this to the attention of the front-of-house staff, the solution provided – a portable heater – was inadequate. It failed to sufficiently heat the room, forcing me to resort to wearing multiple layers, a hat, and gloves just to keep warm. This significantly detracted from the overall comfort and enjoyment of my stay.
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