Hi I had booked this hotel based on the comments on this site and booking so I wanted others not to make my mistake. - Reservation staff were not polite and professional at all, they did not even know how to greet. - The cleanliness of the room, which is quite obvious in the pictures, as well as the unpleasant smell in the room. -The beds and pillows were very old and uncomfortable and they did not change the bed all seven days we stayed. -They do not have a bathrobe and the shampoo and bodywash were very bad, we bought them from outside. - They do not have toothbrushes and toothpaste, and unlike other hotels, which, if you ask they give you, buke reservation staff tell me go and buy from outside. - Instead of a cup or mug, they put a paper cup in the room and did not give me a glass, despite my request. This was my sixth trip to Istanbul and it was the worst stay I had in a hotel.
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