艾爾頓飯店

很乾淨,舒適,相當!他們總是有很棒的早餐!我在任何其他酒店見過的最好的。還有,室內游泳池很可愛,很放鬆!絕對會讓我推薦的酒店在未來入住!

前台的人真的熱情好客。有游泳池的預訂，游泳池很溫暖。房間比我預期的要好！我喜歡我在這家酒店的住宿，強烈推薦！

和我的2只狗呆在一起。寵物友好的房間很寬敞,非常乾淨。我喜歡他們的寵物友好的房間沒有地毯,他們有硬木,所以我確信這有助於保持他們絕對一塵不染。我去過很多酒店,只是把他們的寵物房間變成舊/髒/破房間,我真的很感激這家酒店沒有這樣做。我在城裏探親,我們的住宿是完美的。

非常好的酒店潔凈室，很棒的客戶服務

這家酒店的房間很小，沒有微波爐，還有一個很小的迷你冰箱，它會自動關閉。所以我的食物變質了兩次。不斷派遣維修人員做同樣的事情，我被告知在小冰箱裏按下綠色按鈕，以使我的食物保持低溫。來吧，我在希爾頓酒店，這家汽車旅館令我失望，我不會再回來了。女士們

We were in Brentwood for a family event so a number of us stayed at this hotel. I am an honors member of Hilton and have stayed at Hampton Inns in the past. Until this nightmare, I have always been satisfied. I was ashamed that I recommended this hotel to the rest of my family. This particular hotel should be condemned and the owners should be severely penalized and never be allowed to run another hotel. For what it cost, and prepaid at that, I thought it was at least a fairly good hotel. What an utter nightmare!! If you stay there after reading this, you are staying there at your own risk and deserve the crap you are likely to get. Filthy - stayed for a week and requested a change of sheets once - this did not happen. They remade the bed with the same dirty linens. Requested that the room be cleaned - this did not happen- stains on the carpets and dust everywhere. We returned in the evening to a filthy bathroom, literally an uncleaned tub and sink. I wish I had taken photos. Disgusting!! The coffee pot seemed as if it wasn't cleaned in months, we couldn't use it; there was leftover food in the fridge from previous guests. It was clear that the cleaning staff was incompetent and unsupervised. At one point, there were very few options for breakfast and the person in charge responded to our complaints by saying that she informed management that the deliveries were not made and there was nothing else she could do. One couple in our party had to change their room three times. Customer service was pitiful - making a huge fuss because we asked for bottled water at the desk and making excuses in response to complaints. Can you imagine them washing the entrance area of the hotel at the busy time when guests were getting breakfast and had to walk through this area? Yep! The floors were wet and slippery - dangerous and an accident waiting to happen. We had prepaid, and, as seniors, didn't have the means to change hotels. The very sad part of this horrendous saga was that when I complained to Hilton, as a member of Hilton Honors, I got no satisfaction whatsoever!!

我們在這酒店度過了5晚,到了我們到達的那天,我們就在樓上分配了房間,但是我們一進去,就告訴我們,停車場附近就可能不適合我們(美國很多汽車在鎖門時發動聲)所以我們要求我們搬到酒店的寧靜的地方,一切都完美了。酒店不全是新鮮的,但維修良好。裝飾是關於葡萄酒和酒的主題。牀比所有其他酒店都看過(美國人喜歡所有軟牀)更堅固。房間裏的,室裏的。房間很寬,您會發現多個 USB連接,在房間裏裝點裝置:頭髮,桌子...微波和咖啡/機。熱/氣候用熱器,有機會停止系統,過夜平靜!熱水甚至很熱,如果你喜歡這個是所。體育館很小,但有優勢可以無。就在旁邊有麥道、星巴克和沃爾瑪 但是晚上這個街區很平靜早餐蛋,或,和麪包,,米,新鮮水果,,硬雞蛋,(客廳負責人建議你做的),水果,咖啡和。下次我們去薩克拉門託 就在那家旅館 我們會回來的