One of the rooms booked was handed to me in a very poorly and dirty conditions. The room smelled bad. Couldn't capture the musty smell on camera 🤢
The bed had plaster bagworms or also known as dustworms and linens were dirty as well. The walls and the edges were wet and clumpy and i didn't even want to see the bathroom. I requested to change room but they were out of the same type of room. So i requested for other type, and there were 1 available but it had to be an upgrade, which meant i have to pay extra. I feel they should have upgraded me without extra charges as this was entirely the property responsibility.
The upgrade room wasn't too great but so much better than the initial one. There were hairs on the sheet which i had to dust off 😒 I only wanted to have a moderate & simple place to sleep for a night!
I hope the owner/management is aware of this. And if they are oblivious to my complaints, well, i hope other travellers give this place a miss, unless there is no other choice, like me, as I didn't really have much choice last night.
Hotel yang baik bagi yang inginkan penjimatan dan tidur yang nyenyak.
翻譯
Yvonne1008
標準大床房
入住於 2024 年 8 月
好友出遊
19 則評論
8.0/10
很好
發布於 2024 年 9 月 13 日
Convenient , easy find foods for eat
翻譯
Mokhtar & Family
高級三人套房
入住於 2024 年 9 月
家庭出遊
4 則評論
8.0/10
很好
發布於 2024 年 10 月 5 日
Katil luas dan selesa,bantal lama dan sudah keras,injap untuk buka paip air mandi rosak,hotel agak tercorot dari pandangan.Lot parking kepunyaan majlis tetapi agak malang reception pada 11pm semasa check in tidak maklum ada kupon parking untuk customer sehingga majlis perbandaran kompaun kereta saya awal pagi,lain kali pihak management ambil staf yang boleh beri info detail supaya pelanggan tidak mengalami kesusahan.Staff hotel Niesha bagus,peramah dan banyak membantu bawa turun barang saya ke kereta,tq.
翻譯
匿名用戶
標準大床房
入住於 2024 年 10 月
夫妻/情侶出遊
1 則評論
6.5/10
發布於 2024 年 11 月 7 日
Need to wait for check in due to housekeeping issues but the room is clean and acceptable for this price. Near to exit highway KL