阿皮亞有Wi-Fi的飯店

「We recently stayed at this hotel for three nights and, while there were aspects we truly enjoyed, our experience was unfortunately overshadowed by significant issues with the reservation and front desk process. Upon our arrival at 15:30 (check-in time is from 15:00), we were surprised to find that our online reservation couldn’t be found in their system—despite us having proof of the booking. We had to wait in the lobby for nearly an hour while the issue was being resolved. What is shown as available online appears to differ significantly from what is actually available on-site, which created ongoing problems throughout our stay. We had initially booked a room with a swimming pool view and private balcony. However, this room type was not available upon check-in. We were first offered a lower-category room with a mountain view, which we declined as we already paid online for higher-category, and were then moved to a room with a harbour view and private balcony. Although staff assured us that our originally booked room would be available the following day, we remained cautious and asked for confirmation, as we preferred to avoid the hassle of moving again unless necessary. Unfortunately, the following day we were asked to check out at 11:00 am because the room we were in had supposedly been booked by another guest, and we were told that a room matching our original booking (with pool view) was ready for us. However, when we returned the same day at 15:00 for check-in, we were assigned the same room we had vacated earlier—clearly indicating no other room had actually become available. On the third day, we faced a similar confusion with the rooms. Each day involved unnecessary packing and discussions with the front desk, which took up a lot of our time and energy. That said, the hotel does have its strengths. We really appreciated its convenient location, the beautifully designed restaurant interior, and especially the food—breakfast, in particular, was excellent. Overall, while the amenities and dining were enjoyable, the front desk and reservation experience significantly impacted our stay. We hope the hotel takes steps to improve its booking coordination and internal communication, as it has the potential to offer a much better guest experience.」

「Always a great easy stay at Tanoa. Rooms are clean, comfortable and all amenities work well. Great pool and breakfast buffet. Tanoa is alway a first choice of accommodation when we come to Samoa.」

「The staff was so friendly and humble. Even though there were small concerns, with their polite manner, they immediately fixed them making our stay pleasant and cozy.」

「熔岩太棒了!從工作人員到房間質量...位置也是獎金!100000%推薦🙌🏽」

「這家位於市中心的飯店十分迷人。客房設施齊全，包括電熱水壺、冰箱、電視、空調和風扇。床鋪非常舒適。唯一的不足是網路連線不穩定。 Wi-Fi 需要另外購買，流量消耗很快。因此，如果您打算入住較長時間，最好自備 SIM 卡。」

「很棒的設施,友好的工作人員,雖然我們的住宿時間很短,但我們有我們需要的一切,非常包容🙏💯絕對推薦👌🏻謝謝Moatoga🙏」

「我住在花園別墅，非常不尋常的體驗）美麗、美味的早餐、溫暖的游泳池、良好的無線網絡連接，每天贈送 1 GB 的代金券）您需要步行約半小時才能到達市中心」

「酒店非常的棒，性價比高。除了地理位置處於城市中心，步行即可以到达鱼市场、海边以及邮局，大教堂及文化活动中心等，酒店干干净净，歺廳厨房更是不輸国內，且价格超级亲民，份量大到我不敢多点🤣，酒店可以租車，完全滿足你的所有需要，老板親切，樂於助人，很有耐心解答我们的问题，这个酒店绝对值得推薦👍。」

「這是一個平均的地方,餐館還可以,看起來它還在努力尋找它的位置,除了這個地方更多,因爲它現在只開放了大約12口,很難從那裏的餐館獲得食物,那很大但是空的🧐需要更多的人員配置的熱情好客體驗,它便宜但可以做得更好」