薩摩亞美連利亞飯店(Hotel Millenia Samoa)

Personnel execrable, mais propriétaire gentil et tente de rattraper les négligences de ses employés incompétents et absolument pas orientés solution ou service à la clientèle. Aucun internet malgré les représentations sur le site web

I arrived very late (1:30am), and they gave me a room that was basically right next to the lobby. The room was comfortable and clean. However, I was awakened in the middle of the night by a horrendous downpour, which was not their fault, but a good amount of water leaked into the room. Fortunately, none of my stuff was affected. Then I was awakened again around 6:00am by employees moving furniture around in the lobby. Then at 6:30 one of the female employees started playing loud music while she was working, and then she started loudly singing along with it! It was 6:30am on a Saturday! Hello, people are trying to sleep! There was no wifi, which was annoying. The free breakfast was good, but limited selection - toast, muffins, papaya, cereal, coffee. I would not stay there again.

This place could be great, as the location is super and the grounds have wonderful landscaping, but it has NO Wi-Fi as advertised. There were no clothes hangers, no water glasses (only a small plastic coffee cup), no black instant coffee, and I even had to ask for soap. The staff are nice. The restaurant is very slow with only mediocre food.

Restaurant/bar staff were amazing and were the highlight of our stay. The rooms are very old and worn which make it feel really dirty and in desperate need of attention. You can hear others in the rooms next to you so dont expect a good night's rest. Aircon was great though but I wouldn't stay here again.

No Wi-Fi, breakfast was so bad. I’m giving it 2 star because they allow us early check in.

The hotel was quick to answer our questions about airport transfers and the pick up was there waiting for us at 1am! Our room and bathroom were very large and comfortable. They do not have wifi, not even voucher codes. They can sell you a local SIM.

Hotel just needs renovation but other than that, a decent place for a cheap price.

The hotel double-booked the "deluxe room with private balcony" and already gave it to someone else by the time I checked in so they took me to and old, dirty room with shared facilities and no hot water in the backpacker section, literally on top of the bar that blasted loud music. I said that they cannot do it because I booked my proper room well in advance, have written conformation that the room is ready, and most importantly because I needed get some sleep before leaving at 2am to get the 5am flight. The owner, who was drunk in the bar under the room they gave me literally said that I have to take what they have or I can go and sleep somewhere else. The music together with drunk people screaming like animals did not stop until 1.30am. Do yourself a favour and avoid this place.

The hotel is in a great location,easy walk to downtown or head over to the cab stand across the road. We found for a hotel in Samoa it was fine. If you want 5 star services pay the 5 star rate. The room wasn't perfect but found the staff helpful and always looking to please us with whatever could be done. The breakfast was great with fresh fruit,cereal and toast. I did have dinner once in the dining room it was ok. You need to remember you are on island time and nothing happens quickly, most nights at other restaurants it took a long time for anybody to acknowledge we were even there. You need to understand this is a samoan 3 star hotel. We spent 11 nights there and it was great. If you are looking for a hotel that is inexpensive, great location, clean and safe its awesome.