洛杉磯有Wi-Fi的飯店

這就是我們給這次體驗 3 顆星的原因； 首先，當我們預訂酒店時，Trip.com 和洛杉磯紫菀酒店都沒有提到我們預訂的日期屋頂關閉的任何事情。 5月13日和5月14日，我們住在3 0 6房間。不可用的地方在那些日期。當我們聯繫 Trip.com 時，他們幾乎說屋頂設施沒有列為我們的套餐的一部分。真的是攜程網嗎？你必須將屋頂列為便利設施......明白了。這真是蹩腳的回應。大家都知道人們是因為圖片而預訂的，而 Trip.com 客戶支援人員的回應卻非常蹩腳。我們決定保留本次審查的意見。 Aster 的員工很好，但很難相信他們網站上缺少的可用性是他們會錯過的細節。他們的酒店擁有無可挑剔的細節和設計。人們只能猜測他們很方便地遺漏了這些信息，因為人們顯然不會在那裡預訂並去其他地方。當我們登記入住時，我告訴前台接待員這一點。但我們不是透過********預訂的，我們是透過Trip.com預訂的。這些具體細節並不明顯。 7 月 1 日之後，政府對透明度越來越嚴格，酒店必須提及一些事情，所以我們錯過了這個窗口，但我們很高興讓像 The Aster 這樣的酒店承擔責任:-) 另外，週三，我們退房了，他們進行了持續約 10 分鐘的火災警報演習測試。當我們在他們的網站上預訂時，他們忘記提及另一個小「不便」。當時是上午 10 點。情況並沒有那麼糟糕，但顯而易見的是，他們在預訂過程中不公開訊息，從而讓客戶無法做出決定。消防局或技術人員並不是沒有事先安排。 1. 如果您透過 Trip.com 預訂，請務必明確說明，致電其客戶支援並以書面形式取得。點擊誘餌和圖片看起來陰暗且粗略，反映出過程缺乏可信度。 2.攜程問我們想要哪個房間，我們選房間的時候選的是城景陽台。但我們被安排在池畔景觀中。這還不錯，但 Trip.com 發送給 The Aster 的預訂詳細資訊中缺少這一點。我的未婚夫最終對池畔景觀感到滿意，但它應該在 Trip.com 的預訂詳細資料中。因此，如果您透過他們預訂並提前致電酒店，請務必觀看此內容。 最後，裝潢、代客泊車以及總的來說，服務人員都非常友善和周到。我們會給他們 5 顆星。

地理位置和設施在Santa Monica的性價比不高，並不推薦。 因為我訂了海景大床房，所以理所當然的拿了頂樓的房間。但在服務細節上，真的太失望。 房間裏不提供飲用水，沒有水杯，沒有熱水壺，沒有一切常規的用品。還好我自己帶了足夠的咖啡飲料和小電鍋。 房間裏的提供的洗漱品牌也不咋滴，在絕大多數的五星酒店都跟換成一線品牌的護膚品以後，遇到這種雜牌（一晚3000-4000）還真的很驚訝。反正我也不用。 遇到最不能容忍的事情就是，我衹是問一下我的房間裏能不能加一個咖啡桌和2張椅子，方便我看日落，結果被前台大聲的數落了一番。我一下子沒反應過來，我到底是不是客人😂 還好攜程的客服解決問題效率一級棒，瞭解情況後，處理的非常滿意，酒店也及時送上了道歉，並把桌椅放進了房間裏。但為什麼一開始就不能好好講話呢。 第二件事，入住第二天遇上酒店員工鬧矛盾（罷工）7點被警報聲（火警，救護車和警車聲），我老公穿着浴袍就跑下樓了……虛驚一場。不過，跟攜程客服溝通後，酒店也表示的歉意和補償。 總體感覺吧，4000一晚上太不值了！不如看看同一條街的其他2000-3000的選擇吧。

My wife and I visited Catalina Island for our 28th anniversary — our first time back since before we were married in 1997. We chose the Catalina Canyon Inn specifically for the pool, jacuzzi, on-site restaurant, and shuttle service. Their website is very nice and seemed like a perfect match for the occasion. Unfortunately, very little matched what was advertised. Shuttle: The shuttle was not waiting at the Catalina Express port when we arrived on the last ferry Saturday evening which was unexpected. Four of us were left waiting in the dark for about 20 minutes until the other couple called the hotel. The driver was friendly and apologized, but this set the tone for the weekend. The shuttle was consistently unreliable throughout our stay. They tell you to call the driver directly, but he often didn't answer. You'd end up having to call the hotel instead, and the shuttle only seemed to come after someone went inside and told the front desk in person. At one point we waited 45 minutes. Some guests got frustrated and just decided to walk, but the hotel sits at the top of a steep hill — not a realistic option, especially for older guests like us. Their website suggests the shuttle runs regularly, but that was far from our experience. Restaurant: We arrived at the restaurant at 7:30 PM Saturday and were turned away, even though their website says they're open until 8:00 PM. We had to rush down the hill to find dinner to-go in town before the shuttle stopped running at 8:45. It was a shame we didn't even have time to stay and eat on our anniversary or face having to trek up that hill. The next morning I mentioned this to the restaurant owner, who insisted they closed at 8:00 and that she was there. She then told us the restaurant closes at 2:00 PM on Sundays — so dinner there that night wasn't an option either. She was very friendly though I must say. On Monday we finally had breakfast before checkout. The food was mediocre and didn't match the glowing reviews at all. The prices were also odd — $12 for mozzarella sticks, $20 for nachos, but only $11 for pulled pork sliders, which you'd expect to be the pricier item. The pricing just didn't add up. While we were there, another couple was turned away at 1:30 PM because the restaurant closes from 2–4 on Mondays. We could feel their frustration. Jacuzzi: The jacuzzi we were looking forward to was covered up and converted into a gazebo with chairs. At first we couldn't find it but yea. No mention of this on the website. Room issues: The soap dispenser in the shower was empty. The front desk told us we can mention it to housekeeping, who didn't come until after 5:00 PM. We got the soap and a couple fresh towels. The towels themselves were thin and didn't dry well overnight so fresh ones were sorely needed to get at least one shower in with soap before we had to leave the next day. The TV didn't work at all, and the microwave was unplugged — though I was able to fix that myself. The hotel also doesn't offer complimentary coffee, which is standard at most hotels we've stayed at for half the price. The good: The staff was friendly, the bed was comfortable, the A/C worked well, and the balcony was a nice touch. The room was quiet. Bottom line: The website gives a very different impression than what you actually get. Between the unreliable shuttle, limited and unpredictable restaurant hours, missing amenities, thin towels, and no coffee, this was not the anniversary experience we hoped for. I'd recommend staying somewhere closer to downtown so you're not dependent on a shuttle and stuck with limited options. I think we need to redo our anniversary. It was a miss for sure.

這次入住體驗超出預期！酒店地理位置絕佳，出行、吃飯逛街都特別方便。前台工作人員熱情有禮貌，辦理入住退房速度很快，全程不用久等。客房打掃得乾乾淨淨，床品柔軟舒適，一覺睡到天亮，衞浴乾濕分離，熱水充足水壓穩定。配套設施齊全，空調、WiFi運行流暢，隔音效果也不錯，走廊和窗外噪音幾乎聽不到。早餐品類豐富，口味在線，性價比很高。整體服務貼心周到，下次出行還會選擇這家，強烈推薦！ 版本2（簡潔短評，適合平台一鍵複製） 房間乾淨整潔，服務態度超好，位置便利，設施齊全，隔音好睡得安穩，性價比拉滿，入住體驗很棒，值得回

裏面有個前台小姐姐服務態度很好，好像叫lionz， 還是ions，不好意思忘記了，每次過去check in，她的態度很好， 人很nice。這個酒店裝修完後，總體還能接受，設施麼美國的酒店總體差不多，也就國內經濟型的。

第二次來住這家假日，入住前由於行程關係，需要寄存行李在酒店數日，查詢了附近的酒店都沒有確切的消息，今天在前台Kevin的幫助下，付款了100美元，寄存了三件行李，存了五天，可能是規則不一樣的緣故，我們習慣了國內的那種服務，不過還是很感謝他的查詢幫助，最終同意我們寄存，早飯一如既往地好，過兩天回洛杉磯還是住假日

設施：設施完備，沒想到還有小冰箱，這一點我非常滿意，除此之外，還有滴濾式咖啡機可以現沖咖啡，對於商務旅行的人士比較貼切。 衞生：沒有像評論區説的衞生有太大問題，我認為總體比較乾淨。 環境：周圍處在高速路旁邊，難免會有川流不息的車流聲，這裏也是通往洛杉磯市中心的必經之路之一，關上窗子後就還好。然後這裏還有泳池和二十四小時健身房，沒來得及去看，但我覺得這個價位已經很不錯了。環境也比較安全。 服務：服務人員很友好。 除此之外，我留意到這是個華商酒店，酒店很多指示牌都有中文，房間內也有中國的繪畫。 早餐雖然比較簡單，基本都是預製菜，但是該有的都有，我覺得已經夠好了。隔壁還有個**，但是沒看過裏面啥樣，很新奇。

1、沒有拖鞋，牙刷，牙膏。 2、自助早餐，華夫餅我很喜歡，自己動手做的，第一天沒做好，第二天做的非常好，品種不多，能吃飽，沒有青菜，對於一箇中國胃這些吃不慣，自助餐肯定跟國內沒得比的。 3、酒店有巴士機場接送，但是我沒看到接機的車，坐了希爾頓花園酒店的巴士，下車後走路5分鐘左右可以到酒店，去機場在酒店門口等大約20分鐘。 4、衞生做的挺好，房間安靜，床大睡的舒服。 其它：附近流浪漢挺多，遇到4個，一直你好你好的叫喚，嚇得我連走帶跑，他們雖然可憐，但還是有點嚇人，天黑不建議出去，便利店步行5分鐘左右。

位置很不錯D線直達，ktown裏也很多好吃好逛，獨棟改造，前院佈置得很漂亮，內部很多復古裝飾感覺像是曾經用作辦公的事務所還有一架鋼琴。衝著跳高老虎窗選的房間但結果並沒有，不過整體設施乾淨，床位插座光源也很人性化，前台很熱情。