發布於 2024 年 5 月 16 日
YC008
這就是我們給這次體驗 3 顆星的原因;
首先,當我們預訂酒店時,Trip.com 和洛杉磯紫菀酒店都沒有提到我們預訂的日期屋頂關閉的任何事情。 5月13日和5月14日,我們住在3 0 6房間。不可用的地方在那些日期。當我們聯繫 Trip.com 時,他們幾乎說屋頂設施沒有列為我們的套餐的一部分。真的是攜程網嗎?你必須將屋頂列為便利設施......明白了。這真是蹩腳的回應。大家都知道人們是因為圖片而預訂的,而 Trip.com 客戶支援人員的回應卻非常蹩腳。我們決定保留本次審查的意見。
Aster 的員工很好,但很難相信他們網站上缺少的可用性是他們會錯過的細節。他們的酒店擁有無可挑剔的細節和設計。人們只能猜測他們很方便地遺漏了這些信息,因為人們顯然不會在那裡預訂並去其他地方。當我們登記入住時,我告訴前台接待員這一點。但我們不是透過********預訂的,我們是透過Trip.com預訂的。這些具體細節並不明顯。 7 月 1 日之後,政府對透明度越來越嚴格,酒店必須提及一些事情,所以我們錯過了這個窗口,但我們很高興讓像 The Aster 這樣的酒店承擔責任:-)
另外,週三,我們退房了,他們進行了持續約 10 分鐘的火災警報演習測試。當我們在他們的網站上預訂時,他們忘記提及另一個小「不便」。當時是上午 10 點。情況並沒有那麼糟糕,但顯而易見的是,他們在預訂過程中不公開訊息,從而讓客戶無法做出決定。消防局或技術人員並不是沒有事先安排。
1. 如果您透過 Trip.com 預訂,請務必明確說明,致電其客戶支援並以書面形式取得。點擊誘餌和圖片看起來陰暗且粗略,反映出過程缺乏可信度。
2.攜程問我們想要哪個房間,我們選房間的時候選的是城景陽台。但我們被安排在池畔景觀中。這還不錯,但 Trip.com 發送給 The Aster 的預訂詳細資訊中缺少這一點。我的未婚夫最終對池畔景觀感到滿意,但它應該在 Trip.com 的預訂詳細資料中。因此,如果您透過他們預訂並提前致電酒店,請務必觀看此內容。
最後,裝潢、代客泊車以及總的來說,服務人員都非常友善和周到。我們會給他們 5 顆星。
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每晚起價:€408
發布於 2026 年 5 月 22 日
訪客用戶
✨ 這次在洛杉磯轉機,選了這家萬豪旗下的Fairfield Inn,體驗直接超出預期!酒店的免費機場班車超給力,幾分鐘就能直達LAX,對趕早班機的旅客來説簡直是救星。特大床房空間寬敞,床品柔軟親膚,隔音效果也很好,倒完時差睡得超安穩。房間乾淨清爽,辦公桌、免費Wi-Fi都配齊了,臨時處理工作也完全不耽誤。前台服務熱情高效,辦理入住退房都很快,免費早餐種類豐富,熱食咖啡都很在線,開啟元氣滿滿的一天。周邊還有超市和餐廳,補給吃飯都很方便,下次來洛杉磯轉機還會優先選擇這裏!
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每晚起價:€111
發布於 2026 年 3 月 11 日
訪客用戶
My wife and I visited Catalina Island for our 28th anniversary — our first time back since before we were married in 1997. We chose the Catalina Canyon Inn specifically for the pool, jacuzzi, on-site restaurant, and shuttle service. Their website is very nice and seemed like a perfect match for the occasion. Unfortunately, very little matched what was advertised.
Shuttle: The shuttle was not waiting at the Catalina Express port when we arrived on the last ferry Saturday evening which was unexpected. Four of us were left waiting in the dark for about 20 minutes until the other couple called the hotel. The driver was friendly and apologized, but this set the tone for the weekend. The shuttle was consistently unreliable throughout our stay. They tell you to call the driver directly, but he often didn't answer. You'd end up having to call the hotel instead, and the shuttle only seemed to come after someone went inside and told the front desk in person. At one point we waited 45 minutes. Some guests got frustrated and just decided to walk, but the hotel sits at the top of a steep hill — not a realistic option, especially for older guests like us. Their website suggests the shuttle runs regularly, but that was far from our experience.
Restaurant: We arrived at the restaurant at 7:30 PM Saturday and were turned away, even though their website says they're open until 8:00 PM. We had to rush down the hill to find dinner to-go in town before the shuttle stopped running at 8:45. It was a shame we didn't even have time to stay and eat on our anniversary or face having to trek up that hill. The next morning I mentioned this to the restaurant owner, who insisted they closed at 8:00 and that she was there. She then told us the restaurant closes at 2:00 PM on Sundays — so dinner there that night wasn't an option either. She was very friendly though I must say. On Monday we finally had breakfast before checkout. The food was mediocre and didn't match the glowing reviews at all. The prices were also odd — $12 for mozzarella sticks, $20 for nachos, but only $11 for pulled pork sliders, which you'd expect to be the pricier item. The pricing just didn't add up. While we were there, another couple was turned away at 1:30 PM because the restaurant closes from 2–4 on Mondays. We could feel their frustration.
Jacuzzi: The jacuzzi we were looking forward to was covered up and converted into a gazebo with chairs. At first we couldn't find it but yea. No mention of this on the website.
Room issues: The soap dispenser in the shower was empty. The front desk told us we can mention it to housekeeping, who didn't come until after 5:00 PM. We got the soap and a couple fresh towels. The towels themselves were thin and didn't dry well overnight so fresh ones were sorely needed to get at least one shower in with soap before we had to leave the next day. The TV didn't work at all, and the microwave was unplugged — though I was able to fix that myself. The hotel also doesn't offer complimentary coffee, which is standard at most hotels we've stayed at for half the price.
The good: The staff was friendly, the bed was comfortable, the A/C worked well, and the balcony was a nice touch. The room was quiet.
Bottom line: The website gives a very different impression than what you actually get. Between the unreliable shuttle, limited and unpredictable restaurant hours, missing amenities, thin towels, and no coffee, this was not the anniversary experience we hoped for. I'd recommend staying somewhere closer to downtown so you're not dependent on a shuttle and stuck with limited options. I think we need to redo our anniversary. It was a miss for sure.
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每晚起價:€144
發布於 2026 年 6 月 10 日
訪客用戶
這次入住體驗超出預期!酒店地理位置絕佳,出行、吃飯逛街都特別方便。前台工作人員熱情有禮貌,辦理入住退房速度很快,全程不用久等。客房打掃得乾乾淨淨,床品柔軟舒適,一覺睡到天亮,衞浴乾濕分離,熱水充足水壓穩定。配套設施齊全,空調、WiFi運行流暢,隔音效果也不錯,走廊和窗外噪音幾乎聽不到。早餐品類豐富,口味在線,性價比很高。整體服務貼心周到,下次出行還會選擇這家,強烈推薦!
版本2(簡潔短評,適合平台一鍵複製)
房間乾淨整潔,服務態度超好,位置便利,設施齊全,隔音好睡得安穩,性價比拉滿,入住體驗很棒,值得回
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每晚起價:€102
發布於 2026 年 6 月 20 日
訪客用戶
非常感謝6月19日打掃225房間的保潔員,我忘記拿充電頭充電線,專門追下來拿給我👍👍
酒店位置離市區遠,適合自駕遊客,酒店停車位多,不過很多是室外停車位離大堂門口較遠,衞生感覺沒問題,每天兩瓶免費礦泉水在美國很難得,酒店前台24小時營業並非攜程寫的衹到晚上12點,wifi如其他評論所説真的很差,連一會就斷網需要重新連接,房間很大,性價比非常高
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每晚起價:€90
發布於 2026 年 3 月 23 日|傳統客房, 客房, 1 張特大床, 梳化床
Franky1004
接機:機場酒店shuttle bus等候區,各酒店接機巴士穿梭不停,威斯汀bus數量不多,但是人好像很多,在T7等了40分鐘好幾輛經過的巴士都因為滿員沒能把我們接走,最後是萬豪的班車把我們接走並送到酒店。
Check-in: 當晚到達人數太多,入住排長隊,決定先放下行李在寄存處,先出去吃飯回來再入住。果然回來衹有兩三個人排隊,迅速辦理入住,200美元按金,退房原路返回。
房間:大床房帶沙發,介紹可以住四人,四個大人肯定是住不下的,就是正常大床房。特別注意:房間內沒有飲用水,沒有拖鞋,在意這個的一定要自己準備。床很舒服,很舒服,很舒服!
泳池:不大,但沒人遊,一個人包場,旁邊還有一個熱水泡池,很小,同樣包場,很舒服。白天有人躺在泳池邊躺椅曬日光浴,人都很安靜,可以看飛機。
健身房:器械比較全,人不多,體驗舒適,而且這裡有飲用水!可以拿杯子來這裏解決房間沒有飲用水的問題。
送機班車:大堂門口等候,注意區分員工班車和客人班車,客人班車有指定候車位。大堂有班車諮詢點,掃描二維碼可以查看幾輛班車實時位置,到達機場也就5-10分鐘。
退房:房卡11點失效,退房有快速投卡箱,不放心也可以排隊等前台,沒啥區別。按金退回速度很快。
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每晚起價:€135
發布於 2026 年 6 月 19 日|聽力無障礙標準兩張大床房
Dinglaoguai
離機場幾分鐘路程,酒店房間超多,就是停車有點貴,45美金不含税每晚。
房間設施齊備,但是攜程定的時候沒有早餐,需要單獨購買!
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每晚起價:€118
發布於 2026 年 6 月 5 日
匿名用戶
1、沒有拖鞋,牙刷,牙膏。
2、自助早餐,華夫餅我很喜歡,自己動手做的,第一天沒做好,第二天做的非常好,品種不多,能吃飽,沒有青菜,對於一箇中國胃這些吃不慣,自助餐肯定跟國內沒得比的。
3、酒店有巴士機場接送,但是我沒看到接機的車,坐了希爾頓花園酒店的巴士,下車後走路5分鐘左右可以到酒店,去機場在酒店門口等大約20分鐘。
4、衞生做的挺好,房間安靜,床大睡的舒服。
其它:附近流浪漢挺多,遇到4個,一直你好你好的叫喚,嚇得我連走帶跑,他們雖然可憐,但還是有點嚇人,天黑不建議出去,便利店步行5分鐘左右。
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每晚起價:€106
發布於 2026 年 2 月 3 日
訪客用戶
多人間住的大部分都是年輕人,大家都很熱情,也很友好,房間設施雖然簡陋了點,但是這個價格還能要什麼自行車呢,房間打掃還是很乾凈的,我們的房間裏有一個自己的公用衞生間,打掃很及時也很乾凈,總之居住體驗超出預期
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每晚起價:€13