聖莫妮卡總督飯店(Viceroy Santa Monica)

Haben am 20.08.2023 als Familie ausgecheckt und waren 5 Tage in diesem schönen Hotel. Alle Mitarbeiter sind super nett und freundlich! Obwohl auch zwischendurch gestreikt wurde und wir in der ersten Nacht ein Geräusch die ganze Nacht durch hörten, wurde uns sofort geholfen und auch entgegen gekommen. Die Lage ist super, Santa Monica ist sehr schön. Die Nähe zum Strand und der Innenstadt machen das Hotel perfekt. Vielen Dank an die Mitarbeiter der Rezeption, Valet Parking und Security Crew! Vielleicht sehen wir uns wieder. Grüße Nuri Akbay

A really nice hotel with friendly efficient staff, only gripes would be the exorbitant resort fee which is supposed to cover bottled water in room but the maids do not replenish this and there’s no coffee making facilities in the rooms so you have no choice but to buy the $9 cappuccinos for a caffeine hit.

Superbe hôtel. À 5mn de marche du Pier et 10mn de la 3eme avenue et de la station de métro. Par contre la piscine n’est plus du tout ensoleillé à partir de 15h environ. L’accès à notre voiture est géré par un voiturier. Location de vélos gratuite pour 4 h maximum. Emplacement de parking de l’hôtel se paie cher 60€/jour taxes comprise. Pour notre départ nous avons eu droit à un piquet de grève en bas de l’hôtel avec les nuisances sonores qui vont avec dès 6/7 h du matin, pas agréable au réveil.

Viceroy er et fint bud på stilfuld overnatning i Santa Monica for forretningsrejsene, familier eller par. Hotellet er smart og smagfuldt indrettet, men bygningen bærer desværre præg af sin alder. Tynde vægge gør at man tydeligt hører sine nabo-gæster. Air-condition virker slidt, og larmer en hel del. Personalet er ekstremt venlige og service-mindede overalt. Lækker mad, drikke og service i restaurant og bar. Super-hyggeligt lounge område ude. Til prisen burde der også være både minibar og kaffemaskine på værelset. Parkeringen til USD 55 er horribelt dyrt! Samlet set fint ophold, men kunne være bedre værdi for pengene.

The hospitality went on strike and were picketing starting at 6:00 am 3 out of the 5 mornings we stayed. The noise (a band, drums, chanting, etc) went on all day, so we were unable to relax or be in the hotel at all from 6:00 am for the remainder of each day. The hotel manager promised us a refund of 2 nights (one night/room; we had two rooms for our 5 night stay), and he did not follow through. We requested the refund several times, and he will not answer calls or return them. Terrible service, terrible experience. Additionally, there was a dangerous level of aggressive homeless people outside of the hotel, which made walking anywhere scary (especially with my teenaged daughter). At one point, one of the men had a broken bottle and was wielding it as a weapon; this was on the sidewalk on our way to the 3rd St. Promenade. I would not stay here again, especially after the hotel manager was so inconsiderate.

Unfortunately we booked this hotel and were never informed that there was a planned strike by the hotel workers. Not only were we woken up at 6:00am on a vacation day by screaming and drum banging, but when we went to the lobby to leave the hotel we had to be escorted out by hotel security. Our kids were frightened and we were not able to have an enjoyable stay. We ate at the hotel restaurant but couldn't hear each other speaking because of the loud screaming and drums. We were not given any discounted rates or compensation for the inconvenience and complete lack of comfort at a luxury hotel. I called both ******* and the hotel but both refused to offer a credit or discount.

私と娘2人で３泊利用しました。コンパクトで使いやすく、水回りも清潔感があって良かったです。なにより、シャワーカーテンではなく、ガラスの扉で仕切られているのか気に入りました。 レストランでの朝食も大満足でした。 残念だったのは、娘と2人でメイクするにはやや狭かったこと。 部屋はオーシャンビューとありましたが、一応海は見えるけれど、一番視界に入るのは道路ということ。 とても気持ち良い滞在ができました。 また訪れたいホテルです。 ありがとうございました。

Hôtel très accueillant, à deux pas de la plage pour profiter des balades, l'hôtel met à disposition ce qu'il vous faut pour rendre votre séjour agréable (location de vélo, transport, petite salle de fitness et deux bassins pour se rafraîchir). À 20 minutes à pied vous vous trouvez près de tous les magasins. J'aurais apprécié une option buffet petit déjeuner.