蒙巴薩有Wi-Fi的飯店

給人的第一印象是,一個人到達了一個“黑暗”和危險的區域,但似乎這是一個氏族化和非常安全的區域。公寓大樓本身是驚人的現代,乾淨,精心照顧,設備齊全,適合短期或長期入住的人的舒適。特別要提到一個元素,使這個地方工作得很好,保持得很好,遇到我們並照顧行政東西的女士,喬安娜,是一個絕對的創業者!她可能看起來像一個簡單的看守,但她爲我們做了所有的區別。她很愉快,熱情,支持,並準備在帽子的下降中提供幫助。她正在出色地做“酒店經理”的工作,因爲她做清潔,監督維護,洗衣等艱苦的工作,但她實際上是設施公共關係官,處理行政方面。所以,我希望她的僱主認識到他們擁有的偉大員工,並相應地補償她。對於業主的一個建議,他們有非常棒的厚毛巾,但我在自己家裏使用的一個簡單的技巧是買一個簡單的電烘乾機,而不是烘乾洗衣房,毛巾在陽光下曬乾後,中高熱通過乾燥機運行15-20分鐘,它們就會是老鼠,柔軟蓬鬆,否則,洗了幾次,皮膚開始有點癢和粗糙。這是一個真正令人愉快的舒適住宿。

A very beautiful well run beach resort Hotel. There was an excellent level of extremely friendly service and all the facilities were of an excellent quality, always remembering that this is Africa! The only issue is the food. We had bought an all inclusive package and we’re happy to pay extra for A la carte if the buffet didn’t take our fancy, unfortunately despite everyone trying their very best most of the food was OK but not what you would expect from the quality of a hotel of this standard. My wife loved her massage and the pool and pool bar area were beautiful

我的訂單含入住當天晚餐和次日早午餐，晚餐還是不錯的，早餐沒去吃，說說午餐——酒店入住時間是13:00開始，退房時間是次日10：00，我的午餐就這麼被“貪污”了，是否要退款？酒店環境還是不錯，院子裏游游泳，還有猴子、蜥蜴、各種鳥類……離沙灘很近，晚上很愜意。服務也不錯。用餐不允許穿短褲，回房間換的長褲，要紳士風度，可以理解。清晨可以看印度洋日出，贊一個！房間裏都是英式插頭，衹有洗手間裏有一個雙孔的中式插頭，建議自備轉換插頭。

It was great. The price was a bit high but on the whole It was fantastic

房間還可以，但是有一些蟲子，螞蟻。衹給一個房卡差評，空調沒電了也無法運行，每天從外面進去很熱。酒店直通public beach還是比較方便的。可以隨時下海。

乾淨衞生，靠近海邊，環境優美宜人，交通便利，黑人前台非常有耐心，我的英語水平不好，前台也沒有不耐煩，很用心。

My experiences include both good and bad ones: GOOD: I checked in on 12th evening and booked for 1 night original on trip.com. Then I really had a good time there. Relaxed in my primitive stylish big room with sea view, sang karaoke with some of the staffs and clients there. The staff Victor is a talented rap singer👍🏻. One of the staffs named Junior (which is a very good staff) warmly helped me with online shopping. So I extended 2 days because of the very good mood at the very beginning. The extended 2 days were not paid by trip.com, but were supposed to be paid directly with POS machine when I leave. BAD: Bad things happened in the early morning of 15th June, when I need to rush to the airport. One of the staff(a different staff, not Junior, not Victor) speaks no English, go to take the POS machine very slow (let my Uber wait and I almost not able to catch my flight) and overcharged me twice the amount I should pay, because of wrong operation of POS machine. I found out this fact hours later when check my account I was not in Mombasa even Kenya. Another thing to mention, I informed almost every staff I know in Ziwa that I have to leave at 5am on 15th, so the 550KSH for restaurant should be charged before I go, either in the evening of 14th before they close, or in the morning of 15th, together with the extended 2 days’s room fees. But in reality, no one informed me, and I thought it was included in the final payment I paid by POS machine in the 15th morning. And then on my way, Ziwa contact me to ask for the 550KSH. I am out of Kenya, and I need to ask Kenyan friend to transfer me through m-pesa and then I pay her dollars. I kindly request Junior to help accelerate my refund process, and he promised to do so. I am currently waiting for the updates. But still, I don’t think these unpleasant mistakes should happened, which cause a lot of trouble, worries, a waste of time and effort, and excessive money on service fees, transaction fees and exchange rate losses. I am very upset and angry, because I am busy and in urgent need of money. These mistakes also reflect the deficit of ziwa’s general management and staff capacity building.

I love this resort it’s in front the beach and it was my second time to go there

它的位置非常適合前往機場,所以方便肯定是留在這裏的理由。工作人員都很高興,但房間可以使用空調,因爲它是一個炎熱的國家。他們在酒店內部樓下有餐廳,但選擇有限,早餐很普通,隔壁他們吃的餐廳,完全浪費時間和金錢。我們點了烤雞,等了1個小時才到達,當它做到的時候,它是乾的煮熟的雞,就像在橡膠靴上咀嚼一樣。我們無法完成餐,因爲它只是不能食用,而且按任何標準來說,根本不是一頓好飯。他們的冷飲不是很冷,他們沒有冰。哦,但對他們來說,有一個無知的DJ播放音樂更重要,所以我們聽不到自己說話。我們問得很好,如果他們能降低音樂音量,但我們的要求只是被DJ忽視了。這是一家餐廳,而不是夜總會,音樂對餐館來說太響了。所以我會給這個地方一個0星評級,因爲它是可怕的。