下萊茵有Wi-Fi的飯店

「您好,我們在您家的走非常好,我們非常歡迎您,聽着,沒什麼說我會不用擔心我的新夥伴,而是我男朋友柯先生。我們非常感謝您,柯先生」

「AVOID AT ALL COSTS as this hotel is not worth the money or trust from its guests. I stayed at Le Grand Hôtel Strasbourg from October 5–6, 2025 (Room 317). What happened that night was unacceptable for any hotel, let alone a three-star one. At around 2:00 a.m., I was abruptly awakened by loud knocking. The man outside refused to identify himself, only saying, “You called for something; I’m bringing it to you”. I hadn’t requested anything. He refused to give his name, and I couldn’t confirm who he was with no peephole. He then asked, “Are you a Chinese man in Room 317?” I am a Chinese woman travelling alone. When I said no, he replied, “Oh, maybe you exchanged rooms, or maybe someone made a joke” and left. I tried to call reception using the bedside phone, but it was broken. I then used my mobile to call the number on Google Maps; the same man answered, confirming only then that he was a hotel employee. He said a “Chinese man” had called asking for help, said he was in 317, and asked the receptionist to come because he had disabilities. Instead of verifying this request (which in the end turned to be from a guest in ibis hotel), receptionist simply checked the hotel system, read my full name aloud, assumed it was correct because it “looked Chinese”, and came knocking at 2 am. When I asked whether he confirmed the caller’s name, he said, “We don’t usually ask the names of our guests”. He also refused to tell me his own name. Only the next morning did the manager say his name was “Francis”. When I asked for his surname, she replied, “That’s the name he goes by here”. This entire event shows serious failures in safety, professionalism, and privacy: -No night security protocol; staff knock on guests’ doors at 2 a.m. without verification. -Broken in-room phone and no peephole reflect clear safety risks. -The employee failed to confirm the caller’s identity. -He accessed and disclosed my full name aloud, a privacy violation. -His assumption that a Chinese name equals a Chinese man reveals racial and gender discrimination. -He tried to distribute the responsibility to me, someone woken up BY him, instead of apologizing. GOOD NEWS: The manager’s vague answer about his identity shows the hotel's good protection of personal privacy. It's just the privacy had nothing to do with its guests. Because of this, I spent the night feeling unsafe and could not sleep until 4 a.m. I have neurasthenia, and being awakened like this caused serious distress. The next morning, the reception manager admitted that proper protocol requires checking a guest’s name before approaching their room — meaning this employee ignored standard procedure entirely. She kept repeating, “this is the first time this has ever happened to us”. This statement once again showed the amazing corporate culture of this hotel: distributing their responsibility onto innocent guest. She tried to make the incident seem as an isolated case rather than a systemic issue. But if their training were truly professionally standardised, such a mistake could never have happened. The whole thing WAS a systemic problem: poor staff training, lack of supervision, and disregard for privacy and guest safety. The hotel was unable to distinguish between internal and external calls, meaning they can’t verify where a call comes from. If the man at my door had not been an employee, I would have had no way to protect myself. Guests deserve safety, transparency, and respect — not fear, negligence, and discrimination. Until this hotel takes responsibility and implements real safety measures, there will still be danger of another guest being disturbed at 2 am, there will still be invasion of privacy by its staff, and there will still be chances of wasting your money only to get no rest over night and mental distress.」

「酒店的品味和現代化不同於其他預算。小小小房間。但是,通過旅行預訂,不能在遲到時自動。因爲未付出的入住稅 阻礙了覈實 幸運的是,我們可以通過支付該住所稅來銷我們的預訂謝謝你考慮到其他的旅館,並與酒店集團找到解決方案。」

「距離斯特拉斯堡火車站步行4分鐘。 它靠近車站，但地處安靜區域。 附近有很多餐廳。 如果您計劃前往科爾馬或巴黎等地旅行，這裡是理想的下榻之所。 雖然飯店年代較久遠，但乾淨整潔，維護良好，員工熱情友善。 步行10分鐘即可到達斯特拉斯堡市中心， 交通便利。」

「我住了三晚。飯店位置非常便利，就在火車站對面。即使深夜抵達也沒關係。飯店裡那部古老的電梯還在使用，一定要體驗一下！前台工作人員都非常友好，我的住宿體驗很愉快。下次來斯特拉斯堡我一定還會選擇這家旅館。 飯店入口晚上11點後關閉，所以如果您要待到很晚，請務必提前了解如何開門。」

「非常整潔漂亮的酒店。位於車站對面的中心位置。房間隔音效果好。房間本身很乾淨。不是很寬敞，但這並沒有打擾我們。工作人員非常友好。早餐選擇很多，很新鮮，很好吃！」

「2天的熱飲料供應商,沒有供應商吃的早餐,因爲有微波供暖。相比之下,我覺得這有點貴,如果您多天了,就算是9歐元50美元,也算是的。」

「New fantastic hotel near to the center of the city. Sophisticated design, great cosmetic (special thanks for the hear conditioner), big enough room, really good breakfast, silence and comfort. Will recommend it to all my friends who goes to Strasbourg.」

「非常適合在趕早班飛機前一晚入住；乾淨、安靜、方便、易於到達！」

「房間很好用，洲際集團旗下四星酒店，USB接口等都特別人性化，燈有特別設計，早餐服務也好，離大教堂和小法蘭西都1-1.2公里之內，地理位置很好，開始以為離火車站遠，750米走走10分鐘。唯一的缺點就是陽枱面向鐵路，我睡眠質量很好，輕微火車聲不影響，晚上火車少，早晨火車多」