碼頭南方度假村 - 萬豪傲途格精選飯店(Pier South Resort, Autograph Collection)

This is an ideal beach stay! Room is spacious and facing the sea with awesome sunset. Bed was comfortable. 2 bottled water. Free cocktail and food on 5th floor for an hour. Free bicycle use (need to check condition and use early). Breakfast menu with good spread. Excellent service from everyone in the hotel!

For the price we paid and the fact it’s a 4 star hotel customer service average and inconsistent. Valet & Check in service not great, pay $30 per day for valet and no one helps with your luggage then front desk just tell you where to get the trolleys! We prepaid for breakfast to be then told you can only get it in a takeout container during the week, restaurant service only at weekends (whole process next morning was ridiculous ) ! 2nd night the restaurant and bar were closed to residents as they were hosting a private function (no room service offered either) These are things we would not expect of a 4 star hotel and should have had prior knowledge so we could make a decision on whether it was worth staying there. The hotel outlook was nice beach front location they also had a sunset hour with free drink on roof terrace which was a really nice idea. Restaurant staff were friendly on the one night we had dinner there. Definite benefit to have some customer service training and some updates in the hotel as some areas and room looking a little worn.

Great stay. Check in staff were wonderful. Amazing room, love staying here. Breakfast at restaurant was excellent. Elevator was out and we were on 4th floor, so a little bummer. All in all very great

Second time staying here. First time was one night, room was not ready at check in. It was only one night, figured it was a fluke as our room wasn't ready until 2 hours after check in. This time, 3 nights, room was not ready so we left and came back an hour and a half later. Room still was "ready" and took us 20 minutes to check in. Finally got to a dirty room smelling of bleach, exhaust fan not working in the bathroom. Then after asking for the rooms to be cleaned during our stay, they never did it. Every other staff member was extremely nice and helpful. Their cleaning staff seems to be in their own world. Guests asking them when checkout is and they have no idea. Simply, believe the other bad reviews, they are not exaggerating. This place exists on location alone. Balcony is nice but very uncomfortable chairs and no screen to just leave the door or a window open. Amenities are also very limited(no massages on Mondays, restaurant doing to go only still).

The staff was lovely. Fernando in the Restaurant was exceptional. Very nice property. Few issues I would like to mention in hopes they can update. The window in tbe bathroom allows all the hall light in because it has a glass door, the front door is also glass. Extremely hard to sleep since was as if the lights were still on in the room. The pillows were really low in filling. Three pillows stacked still didn’t give you support. My husband three days later is still complaining his neck hurts. The view is amazing, the sunsets were to die for. The property is showing huge signs of salt water decay. All metal is rusted everywhere. But the park and neighborhood were so great to watch kids playing and laughing off the terrace. The food in the restaurant was great. They need black out curtains.

The room was newly remodeled, spacious with large bathroom and ocean view with balcony. Love the free happy hour on the roof with amazing views. Loved the free bikes that we rode around Coronado Island. Being so close to Mexico the water is polluted but looked beautiful and smelled refreshing.

The most amazing and beautiful hotel property that sits literally right on the beach. A simple walk to the sand is about a couple feet from the property. They keep the hotel extremely clean and the staff is absolutely amazing and accommodating! I've stayed there twice and I will definitely return again! I absolutely give it five plus stars! If you're considering staying here, don't hesitate. You will not regret it!!!

Overall good experience with some remarks: Room was apparently freshly renovated, but for some reason the carpet had stains, the balcony door was very hard to open, the shower had scratches etc The staff was very friendly and accommodating! But they failed to inform on the contamination of the ocean water at arrival. This is an absolute safety concern for me! Guests may be swimming in sewage water and will bring bacteria to the hotel pool and rooms!

the staff was amazing, after a couple days they felt like friends, no phony etiquette all heartfelt and legitimate. All the bar/restaurant staff end maintenance folks were also amazing. While staying for a wedding, my mothers house burned down so we had some challenges but the hotel was a safe bastion. I would strop in next time just toi say "hi" even if I am staying with family. - Extra kudos to the front desk!!