The room was clean, but the carpet refresh or cleaner was so overpowering it gave me an instant headache. We had to ask for another room. They did accommodate us, but the room was very shabby needed major update. It was clean at least. The pool needs updating, too. Would I stay here again, no.
It took me 45 minutes to get someone to the front desk. Front desk was unsupervised with no one present. When the person day comes to the front desk came laughing With his phone in his hand listening to some type of music or on YouTube. I could find him about the wait, He laughed said his name is Sam,and that I should know how it is. I asked to speak to a supervisor he said that he is the supervisor and he refused to give me corporate's number or any higher-end person contact. In a unprofessional uniform which was a regular t shirt. Where unprofessional would never stay at this location. At this time roughly around 6pm, The waiting room was dirty with cereal and food on the floor on the counter throughout the waiting area very Filthy and dirty all over.
翻譯
Margarita
入住於 2024年2月
家庭出遊
2.0/5
發布於 2024年2月19日
The rooms are ok. The location is nice. Close to the Canyon Coaster and walking distance to downtown Williams. Some rooms have microwaves and some don't. Some tv's work and some don't. The breakfast is just bread, oatmeal, coffee and juice.
翻譯
Dallas
入住於 2024年1月
家庭出遊
2.0/5
發布於 2024年1月10日
Only downside was that it’s really rundown and the heat doesn’t work, our room was clean on the surface but when we looked underneath the bed there was a baby diaper, cups, and 2 bottles of half drank soda.. safe to say they definitely DONT clean under the bed but they do change the sheets so I guess that’s a plus. Was way too tired to fight for a refund but if ur tight on a budget i guess it works
翻譯
Gail
入住於 2023年12月
其他
2.0/5
發布於 2023年12月31日
I felt safe but the hotel needs major updating. Our room hadn’t been cleaned since the previous guest. We got a new room but the front desk person was grumpy about it. Smells like bleach. The breakfast was extremely basic and needs an attendant to restock and keep the area tidy.
The restroom was a not in the best condition. We saw mold in the shower ceiling. Cracks and stains on the counter and around the bathroom. The location wasn’t bad it was still pretty close to all the shops just a short walk. Might have to do a better cleaning the rooms and fix things in the bathroom.
I booked a room in Las Vegas with this chick, and somehow hotels took my credit card number and used it to pay the hotel in the Grand Canyon. I knew nothing about and never stayed there.