la habitación en pésimas condiciones, pelos debajo de las almohadas, cortinas sucias de viejas, el baño nada que ver con las fotos, la habitación desprendía un olor muy desagradable, el gerente nos dio una habitación que colindaba con un pasillo que estaba sucio y mal oliente, la habitación colindaba con un patio que da al exterior del hotel con una barda diminuta, ni siquiera soportamos estar en la habitación y nos tuvimos que ir del hotel a los 20 minutos de haber hecho el check in, reservamos 2 noches pero no había manera de quedarnos ahí. nos cobraron una penalización de 1 noche cuando literal solo entramos y nos salimos, pésimo lugar
翻譯
住宿方回覆: Thank you for your review. We are very disappointed to read about the accommodations of your room as we hold cleanliness to a high standard. We never want our guests leaving feeling they didn't receive the best during their stay. We will work to improve and appreciate you binging this to our attention.
訪客用戶
入住於 2023 年 1 月
獨自出遊
3.0/5
發布於 2023 年 2 月 9 日
Buen lugar para un par de noches. Algunos comercios y restaurantes cercanos. Faltaría más cordialidad por parte de las personas del mostrador. NO hacen limpieza en la habitación diariamente ni te cambian las toallas por lo que al día siguiente de haber llegado pedí toallas y me preguntaron porqué. Amablemente respondí que me bañaba diario y más en una situación que vivimos con pandemia.
翻譯
Daydream28846810507
入住於 2024 年 2 月
其他
4.0/5
很好
發布於 2024 年 3 月 4 日
Our family of four stayed at this hotel for two nights. All in all, it was OK. The staff was very friendly and the rooms were functional and clean. The air-conditioning was somewhat loud. We appreciated the separate sink in the kitchenette area. The hotel is a bit dated. They served very basic continental breakfast with a fun pancake machine, but everything that was offered was very sugar-based. The hotel had a nice patio on second floor where we had our breakfasts. We would stay there again, but we would bring some fresh fruit for our breakfast. The location of the hotel is ideally situated near the airport, Seaworld and the beaches and downtown.
翻譯
訪客用戶
入住於 2024 年 2 月
家庭出遊
1.0/5
發布於 2024 年 3 月 1 日
Made reservations at this hotel in August for October 19th. I was told by several security guards that my reservation was no good. To which I replied that's a bunch of malarkey. They told me to call a number. I did so and the person on the other line with the hotel had no idea why my reservation was no good. Finally she said I'm going to call the hotel directly which she did. She came back on the phone after several minutes and said you're right the hotel is closed. She said it appears that it has been rented or bought out to House people coming in from Over the border that have no place to stay. I told her why wasn't I contacted about this why wasn't I told that I could get a refund why wasn't I told I should look for another hotel you've left me in a big mess. All she told me was oh well. I have called email done everything you can do to this company and they can still act like it was no big deal. When I did ask for a refund they fought me to The Nail to keep it. I said it's kind of hard to keep money when you didn't provide any services for it. Needless to say I will never stay at a Ramada Inn or anything owned by Wyndham Resorts ever.
翻譯
住宿方回覆: Thank you for your review. We are very dissapinted to read about your experience with your reservation. This is not the service or standard we hold for our guests, and will work to make sure this is not repeated as it is unacceptable. Please accept our apologies, and we hope you will reconsider and stay with us in the future.
zekecorral516
入住於 2023 年 12 月
其他
1.0/5
發布於 2024 年 1 月 17 日
Our stay was memorable and not in a good way. The plumbing is noisy. The customer service is poor. We had no hot water in the shower and when we notified the front desk, we were told that no one else complained. We asked the front desk clerk to come to our room and check for himself. Chris said the water was lukewarm and we told him to be honest: it was cold. He said he would leave a message for the manager to call us. No one called so we called back 2 days later. A manager was not on site again and we left another message. 36 hours later, we're still waiting for a call that will probably never come.
翻譯
住宿方回覆: Thank you for your review and being our guest. We are very dissapointed to read about the conditions of your room and the service you received. We will look in to this further to make sure it isn't repeated as this is not the standard we hold. We appreciate you bringing this to our attention.
crhou2
入住於 2023 年 12 月
其他
3.0/5
發布於 2024 年 1 月 2 日
Very close to Seaworld. Many restaurants in the area. It's a motel... don't expect a 4 or 5 star experience and you won't be disappointed. The accomodations and service were exactly what should be expected from a 2 star hotel. The room was clean and the shower had great water pressure.
翻譯
住宿方回覆: Thank you for your review and being our guest. We are pleased to read that your room was clean and your stay was satisfactory. We strive for 5 stars and will work to improve where we can to be better for next time. We hope you will return to stay with us in the future.
Vitaliy B
入住於 2023 年 11 月
與好友旅遊
2.0/5
發布於 2023 年 12 月 14 日
Stayed at this place since it’s in a good spot, and cheap. Unfortunately it’s not all that great! Been here for 5 days, and they haven’t cleaned the room once, or replaced the towels. Also apparently you can’t use the washer, and dryer after 4pm. I’m out all day so until late in the night, and I can’t even clean my stuff without forcing myself to mess things out just to do laundry.
翻譯
住宿方回覆: Thank you for your review and being our guest. We apologize we have not exceeded your expectations during your stay. We will take note of your comments to improve for the future, and hope you will give us an opportunity to serve you better.
訪客用戶
入住於 2023 年 9 月
其他
4.0/5
很好
發布於 2023 年 10 月 19 日
Choose this hotel for the proximity to Soma to see a show. I am not sure where the negative reviews came from that I had read. The rooms were nice, comfy and spacious. Added bonus was a microwave and mini fridge. Front desk staff were polite and helpful. It was nice and quiet and the a/c was on point. Will stay there again the next time I am in the area.
翻譯
訪客用戶
入住於 2023 年 9 月
其他
5.0/5
超棒
發布於 2023 年 10 月 15 日
Ive been staying in this hotel for years since they put in the pergo and granite countertops. It changed hands and now is back to ramada and still a great value. Its close to mission bay and all the stores and restaurants on midway and sports arena at a great price. I love the no carpet and the fridge and micro. Pretty quiet. The breakfast is mostly nothing but the price is great anyway. Convenient location lots of parking great price and pretty clean with no carpets.
翻譯
訪客用戶
入住於 2023 年 8 月
夫妻/情侶出遊
5.0/5
超棒
發布於 2023 年 9 月 15 日
Free parking and breakfast were a plus as most hotels in the area do not have those amenities. It was close to many of the attractions in the area so was a convenient home base during our time in San Diego.
翻譯
訪客用戶
入住於 2023 年 8 月
獨自出遊
1.0/5
發布於 2023 年 9 月 11 日
Flop house! Homeless people all over the place.No room make up in the day. No city guides, free breakfast not close to comparable properties. No pen or paper for writing down addresses/ phone numbers, just a horrible experience.
翻譯
訪客用戶
入住於 2023 年 7 月
家庭出遊
4.0/5
很好
發布於 2023 年 8 月 30 日
Although it was a decent hotel, we had a bit of ants in our rooms as well as the area wasn’t the best kinda run down. Both the gentalmen in the office were friendly and nice. For the price they are wanting for the rooms ( 2 queens) it wasn’t worth the $$
翻譯
訪客用戶
入住於 2023 年 7 月
家庭出遊
1.0/5
發布於 2023 年 8 月 16 日
Very over priced, false advertising of how the rooms look not anything like the pictures shown, low water pressure, chip paint, ground unclean, I would not stay there again although we had too had no choice 😞
翻譯
住宿方回覆: We appreciate the time you took to share your feedback with us. Please accept our sincere apology for the inconvenience you experience with your accommodations, this is not the norm for our facility and we will be addressing the issues mentioned. We do hope that you will consider giving us another chance in the future to make it right. Thank you, again for your review and business.
訪客用戶
入住於 2023 年 7 月
商務出差
1.0/5
發布於 2023 年 8 月 15 日
The Room smelled like mold and had Several leaks in it and we woke up to it leaking water on us at 2am and the Manager has done nothing about it and we still haven't seen a refund or credit of any kind. This was by far the worst Hotel experience and we won't be coming back. I'll make sure everyone we know who visits or might possibly use this Hotel knows to avoid and go to your competition.
翻譯
住宿方回覆: Thank you for your review and being our guest. We are disappointed to read about the conditions of your room, as we take cleanliness very seriously and will look in to this further so it isn't repeated. We hope you will give us an opportunity to serve you better in the future.