住宿方回覆: Hi Guest,Thank you for your detailed and thoughtful review! We're delighted to hear that you were pleased with the cleanliness, spacious layout, and large bathroom in your room. It's also wonderful to know that our front desk team made a positive impression and that you found the location convenient with easy access to dining and shopping options.We truly appreciate your kind words and look forward to the opportunity of welcoming you back in the future!Warm regards,Travelodge Hotel Hurstville Sydney Team
住宿方回覆: Hi Guest, Thank you for your feedback. Toothbrush kits are available at reception for $2. We’ll look into the Chromecast issue, and we’re sorry for the discomfort caused by the bedding. For your next visit, we’ll ensure a room with a king mattress is arranged.We look forward to welcoming you again soon.Kind regards,Travelodge Hotel Hurstville Sydney
住宿方回覆: Hi Guest,Thank you for your lovely feedback! We're glad you enjoyed the convenient location, clean room, and a great breakfast. It means a lot to know you'd choose us again when visiting Sydney. We truly appreciate your support and kind wishes! Best regards,Travelodge Hotel Hurstville Sydney Team
住宿方回覆: 嗨,Kin,感謝您分享您的詳細回饋。我們很高興聽到您喜歡這裡便利的地理位置、附近的購物中心以及我們團隊成員提供的禮貌服務。然而,對於您與某些工作人員之間不愉快的互動,我們深表歉意。這當然不是我們努力提供的服務水準。感謝您向我們提出這些問題,我們將與團隊一起檢視這些問題,以確保我們今後改善服務。我們希望有機會在未來再次歡迎您,為您提供更好的體驗。此致,Travelodge Hotel Hurstville Sydney 團隊
住宿方回覆: Hi saintxu108,Thank you for taking the time to leave us a review! We're glad to hear you found the hotel clean, tidy, and conveniently located near the train station and Westfield.We look forward to welcoming you back on your next visit!With regards,Travelodge Hotel Hurstville Sydney Team