西林飯店的評論

Stayed here in February 2026 . Good bits ! First impressions clean and tidy ! The restaurant food and staff super friendly especially Tony and the older gentleman sorry didn't get his name .Very central location ! 7/11 next door ! TV worked well as did the wi fi !! Not so good ! Very very dated ! Looking at photos from years ago it has not changed a bit apart from pool area smaller and colour change. Cleaners one in particular very noisey almost shouting with no respect for guests guaranteed no lay in , Cleaners did there jobs quickly and efficiently though . Beds are mega hard and don't dare ask how old the mattresses are but I'm sure very old and worn out .Bad back ache was guaranteed. Big problem is if you don't like CATS quite a few maybe 6 or more roam around the hotel freely especially the pool area .The room showers are very old and dated . Mouldy grouting i complained about got a total bodge repair when i complained .It all got was badly painted with emulsion paint believe it or not that lasted one shower and washed off .The rooms interior must be as they where in the 1970,s dark and dingy . The pool area absolutely stinks of cats poo which also brings in an infestation of flys and mosquitoes. I got eaten alive if I did not apply mosey spray every hour and the dreaded flys drive you insane .We complained about the stink and was told it would be cleared up and removed but alas they left all the poo in place and simply sprinkled substance on top of it which was useless .Us and other guests complained to deaf ears at reception and simply gave up .Even the pool shower area is unloved manky uninviting and shower useless even after a bodge repair . The restaurant breakfast is run as it would back the 1970,s with a food voucher each day. Like getting a ration book back in the second world war regimental ! almost embarrasing and so so old fashioned and out of date for 2026 ! . Again the pool area is unloved and gets no maintenance whatsoever ! every lounger and table has not been cleaned in years ,Grubby and dirty covered in germs inside and out .Umbrellas worn out ! Broken fencing with holes made in to allow feral cats to Rome freely who fight quite often .Manky life preserver that must be 50 years old . Simply couldn't understand why the maintenance guy spends most of the day outside on his mobile phone ??. Why not get on with a few hours work in the pool area did not make sense ????.Pool ladder nearly falling off and loads of chips and bad repairs in the pool bottom too . But the Cat poo smell just overwhelms you when sun comes out horrendous !! Management need far better training and control and be more attentive and motivated ! Never understand why a hotel in such a fabulous central location is allowed to get so run down and unloved unless its a cash machine only to the owners ! We wont return to stay sorry but would use restaurant for sure !