白宮飯店(The White House Hotel)

Booking this hotel is by far the biggest regret of my life. In summary: Staff & food ok, restaurant service needs improvement, room security shocking, room cleaning missing important touches however the bed was surprisingly comfortable. No-one ensured I was happy with my food, After finishing, my plate was taken, nothing was said. After 20 mins I had to shout out to ask for another drink. When she brought the drink to my table she didn’t think to take the empty glass - even though she walked back to the bar?! The hotel itself, despite currently being painted, the decor makes it feel like Faulty Towers. You couldn’t lock the room from the inside, but you could open the room next door (I did this without realising until I was in their room!) The Duty Manager displayed empathy but couldn’t move me as the hotel was full. She suggested I wedged a chair against the door to secure myself from the inside!. Cobwebs everywhere and spiders in the room. I just wished I’d looked at the previous reviews before booking. Never felt so nervous about staying in a hotel.

Stayed here for a family wedding, what a shambles. Was ment to be a family room for 3 guests. Definitely was not what we payed for and had no regard for basic health and safety or fire regulations. Ladies in restaurant were lovely however shame the management weren't the same when we approached with our concerns and even shown photos so he could see.

Firstly as I went to the room there was a massive pile of what looked like soiled blankets and towels, just dumped in the corridor. I then had a problem that I couldn't figure out how to use the bathroom light so the manager came up and showed me what I had done wrong. After that was solved I pointed out how discusting it was to leave that in the corridor and it was really unsightly. She looked at it and didn't seem to care. This pile remained there all night. I though I would have a cup of coffee and was surprised to see the kettle was unusable due to the amount of limescale in the base. So forgot that idea. Went and had something to eat. The menu was OK and again the food was OK. When I returned to my roomthere was constant really loud banging of doors and the eventually at 9pm the fire alarm went off and we all had to go outside into the carpark. Again really loud banging of doors and shouting. Eventually after going to sleep I was woken up at 1am by residents all screaming, shouting and swearing other before slamming all the doors again. I will not put myself through staying here again and was extremely disappointed

Went with a party of 40 for the church Chris**as meal. At £22.95 for a 3 course meal it was very reasonably priced. We had a selection of starters mains and puddings and I chose the garlic mushrooms on ciabatta, roast beef Yorkshire pudding, and biscoff cheesecake.all food was plentiful fresh and good quality all served with a generous selection of fresh vegetables. Waiting staff were efficient and made sure we were all served and happy.well worth a visit I will definitely return here.

Absolutely amazing, totally recommended for anyone travelling on business. Staff are so helpful, massive beer garden, rooms are so comfy with everything you need. Honestly didn't want to leave. Thankyou to all the staff.x

Booked four nights, stayed one, that was enough. The staff were friendly and helpful, the room and bed were awful. Bathroom air extract vent didn't work, shower head slid down its rail, peeling paint on the ceiling, main window handle broken, generally all of poor low standard. But worst of all was the attrocious bed. The mattress was hash, sunk in the middle, and was so uncomfortable I only gor 2-3 hours sleep that night. I couldn't get out of there quick enough the next day. I also lost prepayment for the remaining three nights.

Nice friendly place, helpful staff Bed was comfy tho very soft mattress Knocked stars off as plumbing outside room was noisy, soundproofing not great (could hear doors closing in the corridor) But for the price , worth the small inconvenience

The hotel does seem a little run down and in need of a bit of modernisation. The room was ok, woke up at 5:30am by extremely noisy water pipes or radiator. I didn't manage to get back to sleep. At £89 i didn't think it was good value for money. Added to which the Wifi was very poor, intermittent and i wasn't even getting 4mb download.

Not a great area and the hotel did not look as good as it did on the website