威基基的寶石飯店

員工服務周到，早餐種類豐富，美味可口。 飯店位置優越，房間寬敞，裝潢雅緻，乾淨整潔。 屋頂泳池也棒極了。 我住了三晚，下次想多住幾天。

I'll start by prefacing that I rarely leave reviews, as I'm the owner of a Luxury Travel Agency and do my best to be a genuinely good partner. However we personally paid to stay at Espacio right after New Year's and the experience couldn't be more disappointing. How they get the ratings and recognitions that they do is beyond me. But even the smallest details like ketchup with potatoes at breakfast, syrup with french toast, butter and jam for toast were missed each day. They didn't deliver breakfast on time and then it showed up 30 minutes later and instead of remaking it, so it was hot, the team tried to serve us 30 minute old omelets and watered down iced lattes. The most disappointing thing though, from someone working in luxury hospitality, is that their team doesn't know how to even begin to offer any type of service recovery. No note, no apology note, no amenity, nothing. The GM couldn't even call me. The property could be amazing, but it's not. The level of hospitality does not match the hard product, does not match the experience they are trying to sell and more importantly does not match the price.

The Hospitality at ESPACIO is unbelievable! ⭐️⭐️⭐️⭐️⭐️ Staff is Amazing, View is Beautiful! I don’t think any hotel can Beat this HotelThe suites is Top Notch, Jacuzzi on our Balcony☺️Top of the line Products in Bathroom! A Must Stay if you’re ever visiting Hawaii or even just a Mini Staycation

找到威基基寶石的入口將是您最艱難的經歷，因為一旦工作人員來到路邊停車場迎接您，皇室服務就開始了。 我們兩個住在 8 樓的翡翠三臥室套房，這套房子有點誇張，但我們很快就被驚喜所吸引，安頓下來。工作人員真的很棒，從行李員到休息室辦理入住手續的人，都很專業，還帶點幽默。 我們住了三天，每天都在樓下很棒的餐廳享用早餐，工作人員很棒，食物也很棒。 讓電梯只到達您的樓層，既私密又能帶來更豐富的體驗，一旦進入，就有多個區域，並且所有區域都有電子控制裝置。 燈光、窗簾、隱私和模式均經過預先編程，以方便使用和理解。 所有廁所均採用頂級電子設施，配有加熱座椅、打開時可感應進入的動作感應器、自動沖水裝置和坐浴盆。戶外平台環繞著俯瞰威基基的整個建築前部區域，並配有帶舒適椅子的主臥室入口，一直到帶照明和樓梯的內置按摩浴缸，然後是另一個休息區，配有一張大型圓形休閒雙人椅。 日落、海灘、街上的人們活動既有趣又令人興奮。 廚房很棒，可能用得不多，但我們最後一天去了那裡，做了一頓特別的飯。 清潔服務可能包括三名工作人員，他們乘坐另一部私人電梯上來，而且都同樣專業且有禮貌。我們在那裡度過了一段非常美好的時光，甚至在屋頂的私人無邊泳池 - 按摩浴缸 - 休息區度過了一段時光，如果您願意，這些地方都是您的。 昨晚俯瞰威基基真是太特別了！

Breakfast at Espacio/Mugen was truly a highlight of our trip! From the moment we sat down, it was clear that this was a high-end dining experience. The attention to detail, the expertly crafted dishes, and the impeccable service made for an unforgettable morning. Every bite was perfection, showcasing the finest ingredients and thoughtful presentation.

我們住了 7 晚，這家酒店的一切都超出了我們的預期。房間非常完美——佈置豪華，並配備了您夢想之旅可能需要的一切設施。景色令人嘆為觀止，俯瞰威基基和標誌性的大榕樹。一個特別的享受就是能夠從我們的陽台上觀看呼啦舞表演，因為酒店就在呼啦舞丘舞台對面。 非常感謝安娜！我的父母已經八十多歲了，由於韓國天氣原因，航班延誤了 15 個小時。安娜竭盡全力確保他們在離開前感到舒適並得到良好的照顧。如果沒有她的幫助，他們夏威夷之旅的最後一天可能會充滿壓力和失望。感謝安娜，他們的旅行有一個圓滿的結局。 韋斯利是另一位出色的員工。每天早上，他都給我們最好的早餐體驗。他很細心並且總是確保滿足我們的要求。他的善良和專業使每一天都有完美的開始。 頂樓的泳池太棒了！能夠將其保留供私人家庭使用是一種獨特而奢華的體驗。 地理位置無與倫比，工作人員熱情友善。儘管我父母的航班延誤了，這可能會毀掉我們旅行的最後一天，但安娜和團隊挽救了局面，給我們留下了美好的回憶。 在我50年的生命中，這是我住過的最好的飯店。我強烈推薦給任何來夏威夷旅遊的人——你不會後悔的！ 感謝優秀的團隊讓我們擁有難忘的住宿體驗！

這是有史以​​來最好的酒店體驗之一。我們住過一些高級酒店，這將是我們拉什莫爾山的酒店。從您到達的那一刻起，您就會受到大量服務的攻擊。 （他們知道並正在等你開車過來）。我們一家四口，每個人都受到了令人驚嘆的待遇。他們注意到我們的過敏情況並為我們的孩子量身定制了食物。他們在頂樓有一個游泳池和熱水浴缸，您每天可以預訂 90 分鐘（全部屬於您自己）。位置就在威基基海灘的街道對面。他們提供毛巾、雨傘和椅子。每個房間都是整層套房。您有自己的電梯、自己的熱水浴缸和桑拿浴室。每個人都得到一件長袍和拖鞋。沙灘包和冷藏箱。很棒的淋浴和所有托托坐浴盆。夜床服務包括小吃和水。他們真的很期待你的一舉一動。如果有其他人在那裡我們就不會知道。這真的感覺像是一對一的體驗。食物很棒，餐廳非常私密。真正是按訂單生產。我們不能說太多。 每個人都應該嘗試一次。毫無疑問是威基基最好的飯店。應該是島吧

這個地方肯定是夏威夷最好的地方。我到處都待過。四個季節和麗茲卡爾頓等等等，這個地方是超越不過的。食物很棒，房間都是套房。你還能要求什麼？服務也是一流的。感謝韋斯利、廚師、拉爾夫·馬努和其他員工讓我的家人幸福。你們是最棒的，我會多次回來。私人用餐是必須的。 按摩很棒。任何一天都會推薦這個地方。 也為您的家人提供私人游泳池。在我入住期間，他們還提供機場接送服務和免費租賃汽車林肯領航員。 你們是最棒的，堅持下去！

Exceptional Stay – Best Hotel Experience in My Life😍 We stayed for 7 nights, and everything about this hotel exceeded our expectations. The room was perfect—luxuriously appointed with every amenity you could possibly need for a dream trip. The view was breathtaking, overlooking Waikiki and the iconic big banyan tree. A special treat was being able to watch the hula show from our balcony, as the hotel is right across from the Hula Mound stage. A huge thank you to Anna! My parents, who are in their mid-80s, faced a 15-hour flight delay due to weather in Korea. Anna went above and beyond to ensure they were comfortable and well taken care of until their departure. Without her help, the last day of their Hawaii trip could have been stressful and disappointing. Thanks to Anna, their trip ended on a positive note. Wesley was another standout staff member. Every morning, he treated us to the best breakfast experience. He was attentive and always made sure to accommodate our requests. His kindness and professionalism made each day start off perfectly. The pool on the top floor was amazing! Being able to reserve it for private family use was such a unique and luxurious experience. The location is unbeatable, and the staff is warm and friendly. Despite my parents' flight delay, which could have ruined the last day of our trip, Anna and the team saved the day and left us with wonderful memories. Thank you to the amazing team for making our stay unforgettable!!!