Very disappointed.
The lobby area is beautiful and the staff are very nice. The actual rooms are musty, moldy, mildewed, old, and in dire need of a refresh. The toilet was wobbly, everything is run down and grimy, the acoustic tiles in the hall ceilings are warped, water damaged, and blacked with mold.
The pool was so warm it was like a bath, not at all refreshing. We couldn’t play volleyball because the volleyball was lost in the canal a few nights before. This hotel has a grand reputation but the reality is that it needs some serious work to be what it appears to be in the hotel’s promo photos. Save some monet and stay at the Holiday Inn.
Again, the staff were all kind and wonderful, I have no complaints about the people, just the state of the property itself.
翻譯