99 評價
霍蘭德萬楓飯店
Holland Charter Township|距離James Center2.61km
Our room looked clean until the light shown in through the window. There was an empty pill package next to the bed and M & M snack mix between the bed and the nightstand from a previous guest. The breakfast was a disaster! Both days we were there about 8:30 am and the breakfast area was almost all empty of food. There were no eggs, oatmeal, bread, hot water, fresh fruit, cups... I was going to ask if there was someone working on restocking the breakfast area but there was no one at the front desk to ask. After about 15 minutes the staff started to bring out what they had. There were out of fresh fruit until the next delivery. The pool area was closed so we couldn't enjoy the hot tub or pool which was disappointing. The positive is that the beds and pillows were comfy. The hotel is easily accessible to shopping and food. The staff that was working at check in was very quick to respond when our air conditioning/heating unit lost power. We liked the wall mounted shampoo, conditioner and soap in the shower. I sent an email to the hotel and she responded that she would discuss room cleanliness with housekeeping supervisor. She did not mention anything about the lack of breakfast items available during our stay.
