霍蘭飯店

我們拜訪家人,他們爲我們預訂了這個房間。我對他們的選擇感到不滿意。我們在與家人見面之前,停下來快速準備,並注意到,儘管它是不吸菸的,但它散發着煙味。在香菸的氣味上面,它非常非常發黴,我們在那裏的一天,外面溫度是78度,空調沒有打開,所以裏面非常熱,這無助於發黴的味道。我們找了本本和筆(大多數酒店都有),打開抽屜,發現用過的耳塞,而不是紙。好惡心。於是我們離開,和家人見面,晚上11點左右回來。回來後,臭氣熏天。如果你不抽大麻,你肯定不想一晚上不抽了....特別是整晚整晚,太糟糕了,我連睡都睡不着,我知道這不是酒店的問題,但還是很爛。牆是紙薄的,所以我可以聽到隔壁房間的一切。我們終於在早上630從牀上下來,然後回家。這是便宜的(97美元),但我很樂意爲安靜和乾淨支付更多的錢。而且沒有任何便利設施。沒有“額外”來讓您的住宿變得特別。沒什麼。我沒有看到,也沒有被告知早餐。不確定這是否仍然是一件事情。絕對不會返回,絕對不會讓任何人再次制定我的住宿計劃!

如果您要來鎮上參加音樂會，這裏就是您的理想選擇。我們在托萊多參加了Martina Mcbride音樂會。步行1至2個街區到公園，您可以從我們的房間看到場地。河的美景和市中心。我們到達時很忙，我覺得當晚發生了一場大型婚禮。代客得到了支持，但處理得非常好。非常好的男人工作代客。前台對我們很好，給了我們如何參加音樂會的指示。音樂會結束後去了屋頂酒吧。我認為房間的景色很好，直到我爬到屋頂！驚人。好飲料也。勞倫，我們的調酒師非常關心我們。第二天早上的早餐快速而且很好。再次偉大的服務。驚人！希望很快回來

位於市中心的絕佳位置。房間很大,最新。驚人!!

不錯乾淨的酒店工作人員友好靠近餐館和其他企業

牀上的牀單和浴室的毛巾上都長着陰毛,幾周前我訂了房間,我到的時候可以晚上10點左右來。我不需要打騷擾電話,看看我是否還在來,這樣他們就可以把我的“最後一間房間”給別人。微波爐和冰箱都不工作。冰箱有一個設置-冷凍。我的汽水在早上結了冰。微波爐根本不能用,我早餐存的飯也做不了,前台不知道怎麼讓微波爐開機,拒絕做任何事,就他們的調查寫了個噁心的評論。我收到一個明顯預先準備的回覆,來自紅頂公司和前台。他們答應“做一些改變”。是的-是的-你關心的是你得到了我的錢。那是你從我身上得到的最後一個錢。甚至不要想住在這個骯髒噁心的地方。如果我可以在這個網站上給這個地方一個零,我會的。我在紅頂客棧問卷上給他們一個零。這個地區還有很多其他更有名的酒店。如果因公出差再次帶我去那裏,我會留在其中一個--而不是紅頂酒店。我希望我的點評能夠防止其他人有我曾經有過的糟糕經歷。而且,理論上說,這是禁菸的,但是人們可以在房間外像惡魔一樣抽菸。

酒店乾淨,明亮,工作人員很友好,渴望幫助您需要什麼。Bee夫人經營早餐區,保持一塵不染,儲備充足。她竭盡全力打招呼,總是微笑。Sarah 儘可能友好和專業。她很早就在確保酒店總是全力以赴。工作人員整體很棒,清潔人員保持房間一塵不染,庫存充足。Missy和Raven也工作,前台總是願意在需要時提供幫助。我經常來托萊多地區,這是我去的地方。他們正在努力讓室內游泳池正常工作,希望很快。

位置好,早餐只有幾樣! 需要更多的服務項目和更多的人!

My family stayed at this hotel last year as well. However this year the customer service was really bad. Upon checkin I was greeted at 1:30 pm you know checkin isn’t until 3pm, I acknowledged the statement and said as I flight just arrived if there was a room available we would appreciate it. I was asked if I had 2 reservations I said not 2 for tonight but one for 11/20 and 11/21, she said that’s what I said. I said thank you and I felt she was becoming confrontational. She asked if I wanted the platinum food credit or points I took points my total came to $12 so I owed $2 with the$10 f&b credit, I asked if she could just charge to room since she just checked me in she said no a told me I had to pay no, I reached again for my credit card, she then went to process and said owe it let me charge the room, again I said thank you but never having the politeness returned. Day 2 we had to call and request the 2nd reservation be combined with the 1st, I guess at check in this wasn’t done. No biggie just meant had to get new keys. 2nd night asked for late check out of 3pm from make agent, it was granted, as working remotely and spouse visiting family in the area. It’s 12:15 pm, maid tries to enter room I tell her we have a late checkout, then hotel phone rings, it’s the front desk agent I encountered at checkin, she asked if I could leave the hotel, I repeated, you are asking me to leave the hotel, she said yes. She then stated the maids were done cleaning and only my room was left and they’d just have to sit around until I left. I told her I didn’t have a car as my husband had the car and reminded I was platinum member and that late checkout was a benefit, she restated if you could leave early I know they told you 3pm, I restated I have no transportation I can’t leave now, she said call me back and let me know one way or another if you’re leaving early . My husband returned at 2pm, we left at 2:15 returning the key I said non thing to the agent, and she of course said no thank you for staying. The room was acceptable no housekeeping during stay. Called once front desk as stain on sheet. Also tv had to be reset as it started turning itself off.

很好，服務很到位。吃飯購物很方便。下次回去一定會再次入住。雖然不是超級豪華的，但是性價比很高，住的很舒適。

我住過幾家速8,所以我沒有太多期望,但這是最好的!(從來沒有想過我會給速8五星級,但我們在這裏)我驚喜地發現這樣一個不錯的酒店,友好的工作人員和良好的位置。我和朋友和兩隻狗在這裏住了2晚我們訂了兩張牀的房間,要求底層。入住超級快,順利,工作人員很棒。他們似乎對自己的酒店感到驕傲,非常樂於助人。酒店整體位置不錯,靠近幾家餐館,如果你開車一點,靠近一切。場地很乾淨,保存得很好,酒店後面有一個巨大的乾淨場地可以狗。房間很乾淨,感覺現代,所有傢俱都處於體面的狀態。光線很好,通風的感覺。房間足夠大,適合2個成人和2只狗以及我們所有的東西。牀足夠舒適,也許只是有點堅固,有幾層亞麻布。一切都處於良好的工作狀態,包括AC和Wifi與我們的設備一起工作得很好。浴室也很乾淨,有很多毛巾和基本的洗浴用品。沒有浴室裏有很多櫃檯空間,但我們做了。早餐區很乾淨,儲備了各種物品,不僅僅是麪包和鬆餅。每次我們看到工作人員,他們總是友好和樂於助人。有時,我們忘記了我們在速8,因爲它感覺更像一個不錯的假日酒店。最重要的是,它非常安靜,我們都在這家酒店感到相當安全。下次我在托萊多地區住幾晚,我來這裏,已經推薦給我的朋友!