會安萬麗水療度假酒店(Renaissance Hoi An Resort & Spa)的評論

住宿方回覆: Dear Valued Guest,Thank you so much for your wonderful review and perfect rating! We're delighted to hear that you enjoyed the clean and spacious three-bedroom villa, the beautiful hotel environment, and the convenience of both the private and main swimming pools.We appreciate your comments about the location and nearby facilities, and we’re glad the shuttle service to Hoi An Ancient Town helped make your stay more comfortable. Your feedback about the breakfast, greenery, and natural surroundings is also much appreciated.We’re truly grateful for your stay and hope to welcome you back soon for another relaxing getaway.Warm regards,Renaissance Hoi An Resort & Spa

住宿方回覆: Dear Zhu Li,Thank you for your thoughtful feedback. We’re pleased our front desk provided service in line with international standards and that the infinity pool and sunrise views stood out.We appreciate your comments on the design and breakfast—your insights help us improve. Our seaside location offers tranquility and exclusive beach space, though dining and shopping are limited nearby. For guests seeking peace and privacy, it’s a perfect fit.We hope to welcome you again and continue enhancing your experience.Warm regards,Renaissance Hoi An Resort & Spa

住宿方回覆: Dear MeiShuang,Thank you for your wonderful feedback! We're thrilled to hear that you found our resort relaxing and enjoyed the outdoor beach pool. It's especially lovely to know our breakfast pleasantly surprised you each morning. We truly appreciate your kind words and hope to welcome you back soon for another rejuvenating stay.Warm regards,Renaissance Hoi An Resort & Spa

住宿方回覆: Dear Valued Guest,Thank you for sharing your feedback with us. We’re glad you appreciated the balcony, bathtub, and access to our private beach and pool.We’re sorry to hear that drying clothes wasn’t convenient and that the room felt a bit dated. Your comments are valuable and will help us improve. While our location may feel secluded, we hope the nearby dining options and peaceful environment offered a relaxing experience.We appreciate your stay and hope to welcome you again with an even better experience.Warm regards,Renaissance Hoi An Resort & Spa

住宿方回覆: Dear valued customer,Thank you so much for your kind words and recommendation! We're thrilled you enjoyed our complimentary shuttle to Hoi An Ancient Town and the beachfront swimming pool. We hope to welcome you back soon for another relaxing stayBest regards,Renaissance Hoi An Resort & Spa Team

住宿方回覆: 親愛的 WayLu， 感謝您的回饋。對於您在住宿期間遇到的負面經歷，我們深表歉意。您的擔憂，特別是有關清潔和服務的問題，已引起我們管理團隊的注意，我們正在立即採取措施糾正這些問題。的住宿體驗。

住宿方回覆: Dear valued guest,Thank you very much for taking the time to share your experience with us.We are delighted to hear that you enjoyed our facilities, services, and cuisine. It is wonderful to know that you found our resort to be a great place to relax, and that the shuttle service helped make your visit to Hoi An Ancient Town more convenient.Your kind feedback is truly appreciated and will be shared with our team to continue motivating them to deliver exceptional experiences to all our guests.We look forward to welcoming you back for another memorable stay in the near future.Warm regards,Renaissance Hoi An Resort & Spa Team

住宿方回覆: Dear Suzhouren,Thank you for your lovely review! We're so glad you enjoyed the private pool and beach — it's wonderful to know these features added to your experience. We hope to welcome you back for another relaxing stay soon!Warm regards,Renaissance Hoi An Resort & Spa

住宿方回覆: Dear valued guest,Thank you for your wonderful review! We're so pleased to hear that you enjoyed our diverse breakfast offerings and the flexibility of having it from 6 AM to 11 AM, perfect for a relaxing holiday. We're also happy that you appreciated our shuttle service to the city center, as well as the friendly service from our team. It's great to know that you enjoyed the sea view from your room's balcony. We look forward to welcoming you back soon!Best regards,Renaissance Hoi An Resort & Spa Team

住宿方回覆: Dear valued customer,Thank you so much for your kind words! We are truly delighted to hear that you enjoyed our infinity pool and beach. Your satisfaction is our greatest reward, and it means a lot to know that you had a wonderful time with us.We sincerely hope to have the pleasure of welcoming you back to Renaissance Hoi An Resort & Spa in the near future.Best regards,Renaissance Hoi An Resort & Spa Team

住宿方回覆: Dear valued guest,Thank you so much for your kind comment! We're delighted to hear that you had a great experience at our resort. Your satisfaction is our top priority, and it's always rewarding to know that our efforts made your stay enjoyable.We hope to have the pleasure of welcoming you back to Renaissance Hoi An Resort & Spa in the near future for another relaxing and memorable getaway.Warm regards,Renaissance Hoi An Resort & Spa Team

住宿方回覆: Dear Sir/ Madam,Thank you for your wonderful review! We’re delighted to know you found your experience truly exceptional. Your kind words mean a great deal to our entire team.We look forward to welcoming you back soon for another outstanding stay.Warm regards,Renaissance Hoi An Resort & Spa

住宿方回覆: 親愛的탱구르르，非常感謝您親切的評價！我們很高興聽到您入住愉快——從我們友善的員工、寬敞潔淨的客房，到便捷的海灘通道和維護良好的泳池。很高興我們的早餐讓您有一個特別的早晨！我們也感謝您對交通議題的理解，並很高興接駁車服務能為您提供協助。我們非常重視您的回饋，並希望很快再次歡迎您來此享受輕鬆的假期。此致，會安萬麗度假酒店及水療中心

住宿方回覆: Dear Yusry Muhammad,Thank you so much for your kind review! We're delighted to hear you enjoyed the ambiance and found our team — especially Ms. Cherry and Mr. Hai — to be friendly and welcoming. It's great to know the beachfront location added to your convenience and relaxation. We truly appreciate your support and look forward to welcoming you back soon!Warm Regards,Renaissance Hoi An Resort & Spa