艾瑪札瑞享飯店

艾瑪札瑞享飯店的評論

艾瑪札瑞享飯店

Corner Cairo Road - 46th St - Al Mamzar, Hor Al Anz East, 杜拜, 杜拜酋長國, 阿聯酋查看飯店詳情
艾瑪札瑞享飯店
艾瑪札瑞享飯店艾瑪札瑞享飯店艾瑪札瑞享飯店
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艾瑪札瑞享飯店的真實房客評論

7.7/10
95 則評論
驗證過的評論
位置8.4
設施7.7
服務7.4
衛生程度7.2
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所有評論(95)
好評(83)
附有照片/影片的評論(22)
房東熱情(10)
體驗很棒(6)
房間很大(5)
周邊方便(5)
負評(12)
訪客用戶
一臥室公寓 禁菸
入住於 2025 年 3 月
家庭出遊
1 則評論
7.0/10
發布於 2025 年 5 月 4 日
Добрый день! Отдыхали с семьей 2 взр 2 детей с 24 апреля по 2 мая 2025 г.  Номер чистый, уборка каждый день. Так же смена полотенец.  Из минусов не было посуды на семью нам дали 2 вилки, 2 ложки и 2 тарелки, сколько не ходили не просили ни чего не принесли.  Очень далеко пляж, ездит маленький автобус от отеля, если не поместился приходится ждать пока автобус сделает первый рейс, ехать до пляжа 7-10 мин. Ездит один раз в день на пляж в 10 с пляжа в 14. Если решили остаться обратно добираетесь сами.   Вход на пляж через парк, вход в парк платный 5 дирхам за каждого и за детей тоже.  Понедельник и среда женский день, мальчиков от 11 и мужчин в парк и на пляж не пускают. Магазины рядом в минуте магазин Катрин, за углом торговый центр.
翻譯
訪客用戶
豪華房(特大床)
入住於 2025 年 9 月
家庭出遊
11 則評論
5.0/10
發布於 2025 年 10 月 15 日
No proper room service a terrible experience! The room service staff were nice, but the receptionists, especially the two women, were very unfriendly. They never smiled or spoke kindly. I’ve booked this hotel every year, and this is my fourth time staying here, but I’ve never had such an unpleasant experience before.
翻譯
住宿方回覆: Dear Valued Guest,Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai.Thank you very much for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay. Please be assured that we take these matters seriously, and your comments have been shared with the relevant teams to ensure immediate attention and improvement. Thank you once again for bringing these matters to our attention. I hope you will give us another opportunity to provide you with a much better experience in the future. Yours sincerely, Damir Kartal Cluster General ManagerMövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai
Ismayil KK
豪華房(特大床)
入住於 2025 年 6 月
家庭出遊
3 則評論
10/10
超棒
發布於 2025 年 8 月 20 日
Dood service
翻譯
住宿方回覆: Dear Mr. Ismayil KK,Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai.Thank you for your excellent rating. We are glad you had a positive experience with us and look forward to welcoming you again soon.Yours sincerely.Damir KartalCluster General ManagerMövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai
匿名用戶
高級特大床房
入住於 2025 年 3 月
商務出差
10 則評論
5.5/10
發布於 2025 年 4 月 30 日
الفندق قديييييييييم مررررررره ومتهالك جدااااااااااااااااا
翻譯
Joengyang
高級雙床房
入住於 2025 年 3 月
商務出差
72 則評論
10/10
超棒
發布於 2025 年 4 月 26 日
很好的酒店令人安眠
M489966****
高級特大床房
入住於 2025 年 10 月
商務出差
15 則評論
10/10
超棒
發布於 2025 年 11 月 5 日
房間基本電器都無法使用,做飯區域很大,就是做不了飯,空間很大,但是衞生間很小,洗漱台很小,感覺不能理解
住宿方回覆: Dear Valued Guest,Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai.Thank you for staying with us and for sharing your feedback. We sincerely apologize for the inconvenience you experienced with the room facilities. Please be assured that we take these matters seriously, and your comments have been shared with the relevant teams to ensure immediate attention and improvement. We truly value your feedback as it helps us enhance our guest experience. We hope to have the opportunity to welcome you back and provide you with a more comfortable and enjoyable stay in the future.Yours sincerely,Damir KartalCluster General ManagerMövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai
LuckyHappy007
豪華房(特大床)
入住於 2024 年 12 月
商務出差
93 則評論
10/10
超棒
發布於 2025 年 1 月 5 日
杜拜市區性價比很高的5星酒店,離機場不遠,交通便利環境佳,房間超大,帶客廳餐廳廚房,適合商務及度假,值得推薦和點贊!
住宿方回覆: Dear Guest,We very much appreciate your comments regarding your stay at the Mövenpick Hotel & Apartments Bur Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Damir KartalCluster General Manager
FionaClarke
高級特大床房
入住於 2024 年 11 月
夫妻/情侶出遊
8 則評論
5.5/10
發布於 2025 年 1 月 1 日
Shown to a dirty smoky smelling apartment and discovered that a load of water was streaming down from the bathroom lights!
翻譯
住宿方回覆: Dear Guest,Thank you for taking the time to tell us about your experience at the Mövenpick Hotel & Apartments Bur Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Damir KartalCluster General Manager
訪客用戶
高級雙床房
入住於 2024 年 7 月
家庭出遊
3 則評論
2.0/10
發布於 2024 年 8 月 25 日
Travel Date: Early August 2024 Booking Platform: Trip.com We recently booked a one-night stay at the Mövenpick Al Mamzar in Dubai for a layover. Listed as a five-star hotel, our experience fell far short of expectations. Major Letdowns: Dated and Unkempt: The apartments felt more like old, tired rentals than a luxurious hotel. Worn furniture and a single functioning bath towel for three guests were immediate red flags. Understaffed: Encountering only one receptionist and a frequently unavailable bellboy created a frustrating lack of service. Uncomfortable Sleep: Despite booking for three, the provided room only had a king bed. A makeshift bed for our son offered a less-than-ideal sleep experience. Stale Atmosphere: An overall musty smell pervaded the apartment, further diminishing the appeal. Breakfast Below Par: Limited Choices: The breakfast spread consisted mainly of vegetables, some fruit, a single cheese option, and low-quality bread for toasting. Flies hovering near the food added another layer of unpleasantness. Inattentive Staff: A lone attendant seemed indifferent to providing basic service during breakfast. Positive Aspects (Difficult to Find, But Here They Are): While the overall experience was disappointing, there might be a few redeeming qualities for some travellers: Location: Depending on your travel plans, the location might be convenient. Who Should Avoid This Hotel: Anyone expecting a true five-star experience Families with children seeking comfortable accommodations Travellers looking for attentive and professional service Recommendation: We strongly advise against staying at the Mövenpick Al Mamzar. There are numerous other hotels in Dubai that can offer a genuine five-star experience for a similar price point. Consider exploring alternative options before booking here. Additional Notes: We have attached photos of the hotel's condition to support our review. It's important to note that other travellers may have had different experiences. However, our stay did not reflect the five-star rating advertised by the hotel or Trip.com. We hope this review helps you make an informed decision about your next stay in Dubai!
翻譯
6/15
訪客用戶
豪華房(特大床)
入住於 2025 年 1 月
好友出遊
16 則評論
4.0/10
發布於 2025 年 2 月 20 日
Случайно забронировал этот отель вместо такого же на Марине. И за 90к рублей получил очень плохую пятерку, ремонт старый, все разваливается, плохая локация, очень скудные завтраки, моргала лампочка в номере, с ванной не уходила вода, при уборке забрали грязное полотенце и новое не принесли. Не рекомендую
翻譯
訪客用戶
高級雙床房
入住於 2025 年 3 月
家庭出遊
7 則評論
7.0/10
發布於 2025 年 4 月 18 日
Good customer service especially from Sabina who has been fantastic. Washing machines in the room is good. Cleaning staff are friendly and polite. All the staff are very friendly, rooms need some updating and some deep cleaning.
翻譯
Memory Hall
高級雙床房
入住於 2024 年 6 月
其他
136 則評論
10/10
超棒
發布於 2024 年 7 月 12 日
High EQ staff, genuine Kindness here, Sabina at reception, Nancy at security. Observed over my stay that they are very nice with all guests. Especially wheelchair guests. The Hotel is located at the edge of Dubai North, its the closest 5 star hotel to Almamzar beach ⛱️
翻譯
訪客用戶
高級雙床房
入住於 2025 年 8 月
商務出差
1 則評論
4.0/10
發布於 2025 年 9 月 20 日
The hotel was disaster not clean and you seen the pugs and flys  You smell something bad in the room
翻譯
住宿方回覆: Dear Valued Guest,Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai.Thank you for your recent stay with us and for taking the time to share your feedback. I am truly sorry to learn about the issues you encountered during your visit. Please accept my sincerest apologies for the discomfort and inconvenience caused.Your comments have been shared with the concerned teams for immediate investigation and corrective action. We take all feedback seriously and are committed to making the necessary improvements to enhance the guest experience.We truly value your input and hope you will give us another opportunity to better serve you in the future.Yours sincerely,Damir KartalCluster General ManagerMövenpick Hotel Apartments Al Mamzar Dubai& Mövenpick Hotel & Apartments Bur Dubai
訪客用戶
高級特大床房
入住於 2024 年 10 月
家庭出遊
1 則評論
4.0/10
發布於 2024 年 12 月 4 日
Номер брали на сутки улучшенный, два взрослых и ребенок (7лет), заплатила 19.800₽. Приехали на соревнования нужно было мест рядом со спорткомплексом… По итогу в номере нет ни зубных щеток, ни полотенец, кофемашина сломала, чайник течёт так, что не возможно его включить… когда пришли с репетиции посреди ночи, пришлось идти проносить полотенца, в итоге принесли всего два на троих…про полотенца для рук и ног молчу, из не было вообще… Еда отвратильная, что на обед, что на ужин, есть нечего… Не советую этот отель, не стоит он этих денег вообще! Отдать почти 20тысяч за сутки и получить только негатив…
翻譯
住宿方回覆: Dear Guest,Thank you for taking the time to tell us about your experience at the Mövenpick Hotel & Apartments Bur Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mövenpick, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Damir KartalCluster General Manager
Mengxiangjiayujiang
高級特大床房
入住於 2024 年 4 月
商務出差
26 則評論
7.7/10
發布於 2024 年 5 月 25 日
酒店房間很大,但是距離地鐵有段距離,交通位置一般。條件設施完善,居住舒適。性價比較高,經常來杜拜就住這裏。