胡志明市The University of Sunderland附近住宿

This was our second stay at the hotel and it was a definite improvement on the first stay. We were upgraded to an Executive room which was much nice than the first. The room was on the 7th floor, it was light and bright and a lot more room. The pool had been cleaned but was still not totally mould free. Breakfast is nice if you get in early otherwise there is nothing left. They don’t seem to restock it. There is a great variety of choice from western omelette to Vietnamese soup to rice porridge. They do cater well. There are still small things to improve on but a great step up. The receptionist was very helpful and we were able to extend our stay till the evening as we had a late flight home. Right near the market if that’s your thing but also close to sights and restaurants.

14年的四月17到21,我們入住這裏,酒店的服務員很靈活,我們的到時候是十點半,早早就登記,我們住的是豪華房,很大,早餐不差,但是希望廚師能夠每两天換一下菜單,第二天的晚上我們到西貢河玩,我丟了我的三星手機(剛買三個月)但是幸運的是他們沒有拿走我的錢包,否則,我要補很多的證件和報告,因為有身份證,現金和三張的銀行卡在裏面,我回到酒店,請求幫助,前台的服務員帶我到警察局,錄口供,在警察局,沒有一個警察會說英語,幸運的是湯米先生跟我一起,幫我翻譯,因為已經是晚上七點了,警察局下班了,我們第二天早上來交報告,因為需要局長的簽字,和蓋章,因為是第三天了,我預定了頭頓市的旅行,沒有辦法,湯米先生幫我,真的非常感謝他,一定還會再來的。

環境：靠近日本街，附近很多美食，但有一點不好的是晚上有開摩託車的小販開着喇叭有點吵， 衞生：打掃非常幹浄 設施：中規中矩，不算很新但還管用 服務：比較注重客人感受，入住時看到桌面放着親筆寫的歡迎信件，離店前的一晚回到房間時也放着由經理寫的道謝信件。每天晚上都會放一塊巧克力。 早餐：選擇種類多，熱菜會經常轉換。

這裏的服務無可挑剔,Long是我的聯繫人,他確保我在酒店住得很開心,他非常周到,總是主動提供幫助,其他成員也很親切。如果你喜歡亞洲早餐,你會發現一個非常好的傳播(他們也做煎蛋卷,有很好的麪包部分)。我遇到的唯一的小問題是有時在我的房間裏有香菸的味道。

We always choose Roseland Corp whenever we are visiting HCM City. This time we tried the sister hotel Roseland Sweet. It is Sweet as the brand. the front de3sk staff is super attentive and go above and beyond to ensure your expectation met. Definitely has to visit Moon Spa, I had the Moon massage with body scrub and its quite an experience. Definitely come back soon

After two nights in the Roseland Corp Hotel I just don’t know where to start describing this horrible experience as everything - the service, the rooms, the prices - was just so, so bad. So I just start at the beginning: We arrived on a Thursday. Arranging a pick-up from the airport was surprisingly complicated, it took several mails with the service manager for no reason but in the end there was a quite unfriendly driver waiting for us at the gate. They charged us 750.000 Dong which is way above the common taxi-rate (150.000 Dong). When we arrived at the hotel they charged my credit card for the room - twice. As the woman at the front desk didn’t understand English that well, it was quite complicated to convince her of her mistake and get the money back. The Roseland Corp hotel has an impressive entrance area. It’s nice, really. But unfortunately this doesn’t translate to the rooms. They are terrible, probably furnished in the 80s and not renewed since. They have whirlpool bathtubs made of plastic, lots of wood in the room, curtains that haven’t been washed for ages, and you can hear everything that is going on outside of your room. The first room we got smelled like cold cigarette smoke. I complained and they upgraded us to a bigger room (after we looked at a series of rooms, one of them still in use by a paying guest). But even the upgraded room was by far worse then everything we have seen in Vietnam. I wanted to cancel the whole reservation but they wouldn’t let us go. Instead they promised us the best room of the hotel the next day and we stayed. The first night was terrible. The bed had a very, very old and thus noisy spring mattress. The slightest movement made a noise. The walls and curtains had stains all over it. There’s no constant hot water, I had a cold shower in the morning. Shower and toilet happened to make weird unexpected noises. The best room in the hotel was basically the same as before but with a better view and a less noisy mattress. At this point I was ready to drink on that but unfortunately all the mini bar contained was two bottles of water. Breakfast was…well, let’s not talk about it. All of this would have been okay somehow if this hotel wasn’t so pricey. It’s like paying for a filet mignon and getting McDonalds Cheesburger. When we checked out the woman at the front desk (the same who messed up the payment) kindly asked us to sit and wait in the entrance area so she can check if everything is okay. We waited five, ten, fifteen minutes and nothing happened. When we asked her if everything was okay, she was surprised to see that we are still there. Yes, everything okay, she said. I can’t say the same. P.S.: Neil, the doorman, was the only exception to this experience. You are great, man! Please find a new employer.

真的是很棒的住宿體驗，房務商品準備得很周到！ 當天入住一進到房間，老闆娘已經將房間空調打開，整個涼涼的很清爽～ 吹風機風很強，頭髮長又多真的很適合很好用 房間的洗衣機也很方便，根本不需要帶太多衣服 廚房用具也準備周全 夜晚還能看見美麗景觀 真的很享受 樓下咖啡店很方便，咖啡也好喝

由於航班早,我們到達超早,以便辦理入住。我們被允許在游泳池旁放鬆,這位女士遇到了我們,並解釋說我們正趕着打掃衛生,以便我們能夠早點進去,讓我們儲存行李。整個事情都這麼順利地運行,游泳池很冷!我們在越南遇到的第一個冷池,它只是最好的!它所在的公寓街區非常安靜,非常適合在裏面放鬆。你有洗衣機,以防你想洗衣服。有一個小廚房,你可以做一些基本的菜,省點錢。不能怪它!

這次的住宿讓我沒有想到，越南也可以提供那麼好的中文服務，出國不會的酒店客服都幫了我。本地小姐姐中文學的沒的説，給你們點贊

公寓是新裝潢，一切都很乾凈，地點很方便打車五分鐘過河就是第一郡了，房間的風景很好，可以看到地標，有洗衣機，乾衣機和廚房特別方便。老闆是中國人很親切，為我們介紹許多胡志明的景點。小區有泳池/健身房/咖啡廳/超市，走路就可以到公寓附近的Vinh Hoi公園，有小童娛樂區和許多的運動設施，保全也很親切友善，下次還會再來。