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西貢天堂精品Spa飯店
4.3/5124 評價

西貢天堂精品Spa飯店

胡志明市中心 胡志明市|距離Restaurants Sahraan0.2km
Unfortunately I read the reviews on Booking.com and didn’t check my trusted trip advisor like I usually do, We have been traveling since the beginning of January through, Thailand, Cambodia and now Vietnam and it’s not our first trip to these countries, it is however the first time styles, standards and service have been extremely disappointing. We arrived at this hotel around 15:55 with a check in time of 14:00. I had already informed them of our time of arrival and they had replied confirming it. On arrival Reception staff stated room wasn’t ready because of late checkout, I asked them for another room to which they completely ignored me so I asked for the manager. I told her I wasn’t happy paying for someone else’s late checkout and to arrange another room regardless of whether it was an upgrade of just a basic room as I had looked on booking.com and there were plenty of room, she said we will clean it as quickly as we can, 30 minutes later and 3 cleaning staff seen leaving the room it was ready. Totally unacceptable. Positives- Excellent cleaning staff and porters. Comfortable bed Television with English channels Good quiet air-con Safety deposit box a good size and actually screwed down which is quite a novelty in Asia. Very well located for the main sites in Saigon. Negatives- Rude an inexperienced management and reception staff. Steep steps leading in to the hotel One lift for the whole 12 floors which was full on numerous occasions, if that goes out of service it’s a long walk down. Room very tired especially in the bathroom. It actually felt like you were sleeping in an office with the style of the wardrobes. Very inventive photos, the pool is nothing more than a plunge pool with 4 sun loungers but in online publicity photos it looks massive. The sky bar happy hour was far from it, buy 2 get 1 free, we only paid for 4 half pints at a cost of £15.60 and the 2 free after a barrel change were undrinkable (I even changed the barrel for the 2 guys working as they didn’t know how to). No table service until you went up to the bar and ordered your drinks. Breakfast was cold and tasteless, you had to ask the staff for tea/coffee, at no time were we offered these or any form of eggs, the whole area was nothing more than a shambles run by very inexperienced staff. I must say they tried their best and the lack of service and standards is completely down to bad management. I didn’t use any of the other services they offered so I can’t comment on those. Being retired Publicans and restaurant owners we go through the hotel channel first to try and rectify any bad feedback and when it falls on deaf ears then to comment on here is truly justifiable.

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瀏覽用戶對胡志明市飯店的評價

正在尋找Restaurants Sahraan附近的飯店嗎?比較房價及評論,找到自己的理想住宿。
西貢河內中心飯店
3.8/562 評價
胡志明市中心
저렴한 가격에 하루정도 머물수 있는곳 방은 비좁고 화장실 또한 매우 좁음 주변 편의시설은 가까워서 좋아요 아침 조식은 먹을게 없음
西貢卡巴納飯店
3.8/53 評價
胡志明市中心
The hotel is a scam. The scheme is like this: 1. You book accommodation on Booking/Agoda. 2. Upon arrival, they tell you that payment in advance by card did not go through - pay on the spot. 3. You pay, leave a $20 deposit and go to your room. 4. You discover that the room is old and terrible. You ask at the reception for a refund. They refuse - ask to contact booking 5. booking says that since you paid at the hotel, only the hotel can return the money 6. There is no point in calling the police. It doesn't help tourists. 7. You try to leave a review about a hotel, but your reservation is cancelled. Why didn't you get your money back? P.S. If you stay here, you won’t get $20 back when you leave. It turns out that there was a whole minibar there, and you just drank it all. The photo shows a hotel manager in black. She laughed all the time while we were arguing. They have a proven scheme for making money.
銀地貢溫香飯店
4.4/574 評價
濱城市場地區
酒店性價比挺高,房間很乾凈,洗手間很大。 可能因為疫情又在修路,所以附近人很少,我想平時應該很熱鬧。離市區還是很近的,所以比較方便。
西貢溫套房 - 豪華精品飯店
4.4/5158 評價
濱城市場地區
You cannot go wrong here. When you first arrive staff is waiting on you to carry in your luggage, greet you, open the door, and bring you welcome drink while getting checked in. The staff here are all amazing, friendly, helpful, and welcoming. I had a room with a view of the city which I would recommend. Room is spacious and large bed. Nice bathrooms, clean. Breakfast is included with many many options. As a Viet, I appreciate all the Vietnamese options. In the afternoon, attend high tea. They will have pastries and snacks there for you. We also did laundry service here, highly recommend. It is a bit more expensive for Vietnam but well worth it. Whenever you may need this hotel will be able to assist with. Book a tour down stairs and there is a roof top pool. Amazing, will be back. Thank you!
阿魯娜本坦飯店
4.1/5195 評價
濱城市場地區
非常舊和疲憊的房間,黴爛的浴室,自來水。我們的站立淋浴水流不順暢,總是被水淹,需要一段時間才能排出水。好的一點是他們的位置非常適合穆斯林旅行者,在清真穆斯林餐廳對面的整條街道。位於著名的馬來西亞街道。在到達和退房時,有幫助的工作人員幫助我們拿行李。友好的工作人員(一個有規格的人)爲我們辦理入住。請注意,酒店沒有任何通用適配器&因此我們必須從外面的商店購買1。而且只有1個電梯可以容納酒店客人,進入每個級別,運行真的很慢。早餐餐廳的地方真的很小,以容納龐大的人羣。我們早上630下來,這個地方真的很擁擠。清真早餐有多種選擇可以吃。來之前聽說阿魯納已經改造了酒店,但遺憾的是不是真的乾淨,而且房間真的很過時。可能這個要過關。
皇后中央飯店
3.8/593 評價
濱城市場地區
所以我們昨天到達這家酒店14.11.2019接待小姐很有禮貌,到了房間牆紙到處都是撕破的,有蜘蛛網,有污漬的牀單和髒兮兮的衛生間,我們覺得還可以,也許我們換房間只有三晚。我們離開房間,走廊髒得令人作嘔看起來幾個月來沒有打掃過。我們去接待處,接待處是另一個非常無知的人。告訴我們坐下。在等待和四處張望時,我們看到到處都是灰塵和污垢。我們坐了大約5分鐘,然後一隻大老鼠從我們腳邊跑過去。我直接打了電話,並在步行2分鐘內預訂了另一家酒店。我們回到樓上去拿行李,電梯壞了,當我們進去時,一個人正在給電梯加油多麼危險。在告訴無知的接待處,我們去一家新酒店時,他們甚至沒有問爲什麼。我可以看到,這是因爲他們習慣了這種事情的發生。避免一切代價真的對健康造成危害。甚至不會給一顆星,但卻不能做任何事。

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