北斯蒂夫尼奇 OYO 都鐸橡樹旅館(OYO Tudor Oaks Lodge Stevenage North)

Heater jammed on, room was a sweat box. Flooring has lifted due to damp. Shower was cold. When water was run to see if it would get hot i noticed that the shower tray had been installed at such an angle that it overflowed. Bathroom and bedroom flooded - hence lifted flooring that creaked when you walked on it. No spoon for tea making. TV didn't work as no aerial conected. Lights outside room on all night shone brightly through flimsy curtain. Got very little sleep and got up dehydrated and shattered.

It is basic, which is what you would expect for the price. Unfortunately we did have to move room as the bed had not been changed however the room that we moved into was very clean. (This may have been due to early check-in however we did notify them ahead of time). It is directly off the motorway so there are no pubs/restaurants nearby (apart from one across the motorway, if you want to risk it on foot). Two villages, 10 and 20 min drive away which have lots of choice but not ideal if driving and wanting a drink. The man who checked us in was lovely and very polite. Would be higher rating if not having to change rooms. It is a drafty room, but the electrical heaters soon warm you up. Only thing i would say is treat it like you’re in a caravan/lodge as food/drinks etc, not close by and no breakfast. Defo only a one or two night stay whilst heading up/down country, not ideal for a getaway.

Me and my partner had a great 2 night stay, surprisingly quiet considering it's close to the A1 slept really well wasn't woken up by the traffic atal. Really friendly hotel manager offered to carry our bags to our room. The room was clean and cosy, modern bathroom with a lovely walk in rain head shower, bed very comfy. All rooms are situated around a very pretty courtyard all with there own front door.

Was a very excellent stay , the staff was great The place was very nice and clean and quiet Will definitely be returning I recommend this hotel to people

Arrived at hotel having pre-booked a room. I was turned away being told the room had been double booked. Colleagues also booked into the hotel complained of trailing leads in the bedrooms, plug sockets hanging out the walls, nearby rooms where the door handles were missing meaning the doors were slamming in the wind all night, being followed to rooms by staff and asked to leave good reviews, water not working in bathroom.

I recently stayed at this lodge and had a fantastic experience. The staff were extremely friendly and accommodating, making me feel welcomed from the moment I arrived. The room was spacious, clean, and comfortable, providing a relaxing atmosphere during my stay. Overall, I highly recommend this hotel to anyone looking for a comfortable and enjoyable stay. I will definitely be returning in the future. Also, this place is full of surprises. I love it.

Flooring peeling up, kettle left on with no water, smoke alarm covered up, dirty shower not been cleaned with opened empty bottles, grime and hairs around shower and toilet, dirty mug with the kettle and with teabags milk etc, grubby floor not cleaned in a while, car park looks like a scrapheap. Shower only has scalding heat water no cold so couldnt shower very dangerous. The list goes on I didnt bother to want to change rooms as i thought they would probably be the same.

Be prepared as when I arrived I thought the place had closed down, in fairness I arrived early but wasn’t able to check in. The rooms are good but unfortunately due to the very cold weather the rooms were also cold as there was no radiator heating and the rooms were relying on wall electric heaters. The room I was first put in was too cold for me. The bathroom was fabulous. I moved room which was warmer tbh. The bathroom was fab but the main walk in showers was too cold, the bath had no taps but had a shower over the bath which was just about warm enough. Good value but be prepared for a place that simply doesn’t look finished. No good option either. All this hasn’t put me off and I will stay here again.

DO NOT BOOK THIS HOTEL ! I booked this hotel for our staff members, one of my colleagues had a mouse in his room, and there are plug sockets hanging off with wiring exposed so strong health and safety risk, electrics keep going on and off and problems with the shower only scolding hot no other option. When my colleagues informed the staff of these problems they basically did not care !! I have had to find alternative accommodation for our guys but when I asked for a refund the hotel denied any of these problems existed ! Disgusted