溫哥華希爾頓逸林飯店(DoubleTree by Hilton Vancouver, Washington)

We were very disappointed with the condition of our room. The bed was fine, but there was no way we were going to use the couch. The material on the couch was pealing off all over. When this was mentioned to the front desk, they offered to change our room but couldn’t guarantee the furnishings were any better. They offered a blanket to cover the couch. Apparently they are remodeling the rooms. This left us with one chair to use while in the room. Definitely not what we expected at a Hilton line hotel. We ended up not changing rooms, that’s just a hassle and it was late. We won’t be staying here again.

It was not what was offered when being booked. The pool was out of service, the furniture in the rooms was severely beat up and run down, the toilet in the bathroom was rocking because it was not sealed well and the elevator quit working forcing my family and I many trips up and down the stairs with heavy luggage. I feel for anyone who may have a disability and having to stay at this double tree location. I initially asked for a little money off our stay but I feel it should be more. The hotel is also going through extreme renovations and it should be noted on their booking through *******. One of the worst stays I’ve had in a very long time. I would have never thought staying at a Double Tree would be this bad!

The check in person was delightful but there was a $30 additional charge so the price listed isn’t the price which is pretty scammy. The bed was ok and the couch in my room literally looked like it came from a frat house basement.

Repairs and replacements are in need in this room. Pictures of the couch and ottomans, unraveling rug section, mini frige is not level so the door catches on the cabinet frame. From the scraping marks it has been that way for some time. Disappointing. Everything else was fine.

Furniture in the room was worn out. A few stains on the pillow cases. Would stay here again for the value and the staff was great!

My stay was great! The breakfast was okay…the serving room was disorganized and lacking good access to plates and bowls.. no coffee access. Had to wait for the server. The person in front of me checking in was not treated with an accommodating attitude . There was no shuttle for her available the next morning back to the airport. Even though the website states that there was. She had to pay to get back to the airport.

The elevator was broken my 4 day stay, they didn’t clean my room, the cushions on the love seat were holely

The furniture in the room was ripped and worn. The elevator did not work for 3 out of the 4 days I was there. The restaurant had nothing on the menu. I wanted pizza which was on the menu but they had no pizza dough. They basically told me what they had and I had to take it or not. I picked this hotel because it offered a restaurant.

The sofa and the ottomans were peeling. Looked really old. Left a bad taste as I walked into the room. Since my family were very tired and were leaving in a few hours I didn’t bother to call the manager. The beds seemed like they were slept in. Not how the staff should tidy the beds. Definitely not Doubletree quality and certainly NOT Hilton quality.