60 評價
彩虹大廈飯店及會議中心
哈拉雷|距離Cash choice cosmetics1.38km
On arrival at the hotel, I was made to feel unwelcome. I was dropped off by a taxi cab, there was no parking available and an attendant was immediately ordering the taxi to move away. I have a spinal disability and walk with the aid of a crutch. I was standing at the entrance with my bags for 15 minutes while hotel staff walked past as if I was invisible. I finally managed to catch the attention of one staff member, who got someone to help with my bags. This experience marred the whole experience. Being in a group of rural and urban poor women also saw us getting unsatisfactory service during the stay.
57 評價