S中心水療飯店(S Central Hotel and Spa)

The location was great. Near to everything. The Ms.Rose Harry and Mr.Tom receptionist was very kind and helpful.

Check in was easy, and the staff was friendly. The airport shuttle to the hotel was 316000 VND and they even helped me get a car to another hotel near the airport for 300000 VND, which was cheaper than Grab. The location in the Old Quarter is super awesome. The Cathedral is only two blocks away and there are many restaurants, street food vendors, spas, pharmacies, and souvenir shops within a 5 minute walking radius.

Good for a short stay, location is the best part!! Had a late check in but the staff were very friendly :)

So so services

좋네요 ^^😀

We stayed here for 3 nights and will return after a trip to Sapa. We like the convenient location. The hotel is in a small side alley and very quiet at night which is a big plus with all the traffic and noise along main roads. Breakfast Buffet is nice and plentiful. The best thing about this hotel however is the staff. Everyone is very friendly and helpful. They will take care of all your needs, including travel arrangements. A special thank you goes out to the manager, Mr Harry. We had a small problem with a water leak in our room and he quickly solved it by offering us another more upscale room which we very much appreciated.

Room was very very run-down and unclean. Shower didn't work. Had to get maintenance in to fix i while we were in the room. We didn't get the roll away bed we asked for. Instead after asking multiple times a very rude lady and some young boys bought in a mattress topper and 1 sheet and put them on the floor . No pillow, no Doona. Shower was patched up but still had boiling hot water squirting out of random place's. 4 flights of stairs to get up and down with bags. Now to the church bells... The room we were given was in a separate hotel than we booked. Apparently owner has 4 hotels in close proximity. We were put in the one right beside the church. The church bells start at 6am and continue until 11pm every 30 mins with extra long ones at 6 am and 6 pm.. The noise was defining inside the room let alone on the balcony. We asked if the bell went all night and were told they finish at 5. That was a lie. This place is a nightmare. Breakfast was terrible. Not fresh. No fresh eggs or coffee. Breakfast room was in the basement. Tiny and stuff. Very disappointed with this hotel. Linen was all torn and tattered. Pillows looked years old. Never again.

thank you so much for our beautiful stay. the room with balcony ( free upgrade ) is bery nice. the breakfast is nice with vegan food for us. Mr Peter is very helpful and kind. the tour Mr Ding supports to book for Ha Long and Ninh Binh is good price and comfortable