AAt 28金匠汽車旅館(AAt 28 Goldsmith Motel)

Spotlessly clean, convenient to town centre but still quiet. Staff fantastic, friendly and helpful. Good environmental initiatives.

When you want somewhere to stay that is convenient this is a great hotel. Has everything you need.

Owner was welcoming. Rooms were clean. Beds comfortable. Close to town centre. Couldn't ask for more.

Great place to stay close to lots of dining options, very helpful and friendly staff and a comfortable bed.

Well maintained, brick building close to amenities. We stayed for 4 nights. Detergent and a dish cloth were not provided. Seems set up for one night stays.

Rude service Couldn't check in after 9 Cause no one there all at a party Kycjy my daughter and i found a amazing place with better service

The guy at reception was great with providing all the information we needed and the room was extremely clean and comfortable.

Jenny at Reception was very helpful with sourcing a forgotten computer cord. Smiling and helpful at all times

Kelly was friendly enough at check in, but it was downhill from there. All following interactions were unpleasant, would even go so far as to say standoff-ish. It could have possibly because we were raising concerns regarding the standard of service or the nature of accommodation, or possibly even due to our ethnic background. The room was reasonably sized, TV was a bit on the smaller side, beds were ok, and location was close to Hamilton CBD. Unfortunately, the bathroom smelt like someone’s armpit, and there was no daily room service, “for an eco-friendly stay”. I feel that it was more due to limited resources with too much work as I noticed that there weren’t many staff. Thankfully we didn’t spend too much time in the room. On the first night, we got woken up at 3:00am by someone, who claimed that they “got the wrong room” when we opened the door. Shortly after apologising, our door was knocked on again, but this time, we ignored the knocks. This unexpected experience made us feel unsafe and nervous for the rest of our stay. As one can understand, we didn’t get back to sleep that evening, only passing out from exhaustion the second night. Kaine was quiet at check out, didn’t really say much or have any well wishes for us, which is unusual, as this is Basic Hospitality 101. Given the chance to visit Hamilton again, I would stay elsewhere.