Atrocious dinner service; I asked twice for water, but it was never brought. I had to ask a third time. We ate all of our starters without any of our ordered drinks (wine or water) delivered.
Awful breakfast service on the first morning. In a busy environment, the logical layout of where plates and cutlery are kept (also a large distance apart) is completely nonsensical and the staff were very slow to replenish breakfast supplies during peak breakfast time.
At 9.05 am, a cleaner knocked on the door! Ludicrously early. We shouted to ask them to leave.
At 2.52 pm, a male staff member unlocked the door and promptly walked into the room without invitation while my partner was in bed, unclothed. This was grossly unacceptable. On that basis, you absolutely must not stay at this hotel. There is a serious safety issue here.
This hotel is the ”Fawlty Towers” of Biarritz, except nobody is laughing.
L’hôtel est super bien placé et très reposant .
La vue est superbe.
L’hôtel mériterait une petite rénovation , mais tout le reste est super .
Nous avons passé un magnifique séjour et le personnel est très à l’écoute et gentil.
Modern, beautiful, comfortable residence "Les Hauts de Milady", built in 2021. 120 apartments in the residence. In the district of de la Milady 2 km from the centre of Biarritz, 15 km from the centre of Saint Jean de Luz, 18 km from the centre of Bayonne, in the residential district, 400 m from the sea, 700 m from the beach. For shared use: swimming pool, indoor pool angular heated (depth 140 cm, seasonal availability: 01.Jan. - 31.Dec.). Shower/WC in the pool area, children's pool. In the complex: reception, restaurant, breakfast room, WiFi, sauna, fitness room, solarium, hot tub, hamam, lift, washing machine, tumble dryer (for shared use, extra). Breakfast possible (extra). Parking (limited number of spaces, extra). Shop 1 km, supermarket 3.5 km, railway station "Biarritz" 2.7 km, sandy beach "Plage Marbella/Côte des Basques" 700 m. Golf course (18 hole) 4 km, surf school 1 km. Nearby attractions: Cité de l'Océan (Biarritz) 400 m, Aquarium Biarritz 3 km, Espelette 26 km, La Rhune 37 km, San Sebastian 48 km. Please note: baby equipment on request (included). The photograph shows a typical example. The holiday properties may differ in living space, floorplan, equipment and furnishing. "Les Hauts de Milady T3", 3-room apartment 49 m2. Bright, beautiful furnishings: living/sleeping room with 1 double sofabed (140 cm, length 190 cm), dining table and TV. Exit to the balcony, to the terrace. 1 room with 1 french bed (160 cm, length 200 cm). 1 room with 2 beds (90 cm, length 190 cm). Open kitchen (dishwasher, 3 ceramic glass hob hotplates, toaster, kettle, microwave, freezer, electric coffee machine). Bathroom, sep. WC. Electric heating. Balcony or terrace. Terrace furniture. Facilities: iron, children's high chair, baby cot (extra), hair dryer. Internet (WiFi, free). Please note: non-smokers only. Smoke alarm.
訪訪客用戶2023.07.29
proche de touttous confortsle spa en libre accès est topissime
Modern, beautiful, comfortable residence "Les Hauts de Milady", built in 2021. 120 apartments in the residence. In the district of de la Milady 2 km from the centre of Biarritz, 15 km from the centre of Saint Jean de Luz, 18 km from the centre of Bayonne, in the residential district, 400 m from the sea, 700 m from the beach. For shared use: swimming pool, indoor pool angular heated (depth 140 cm, seasonal availability: 01.Jan. - 31.Dec.). Shower/WC in the pool area, children's pool. In the complex: reception, restaurant, breakfast room, WiFi, sauna, fitness room, solarium, hot tub, hamam, lift, washing machine, tumble dryer (for shared use, extra). Breakfast possible (extra). Parking (limited number of spaces, extra). Shop 1 km, supermarket 3.5 km, railway station "Biarritz" 2.7 km, sandy beach "Plage Marbella/Côte des Basques" 700 m. Golf course (18 hole) 4 km, surf school 1 km. Nearby attractions: Cité de l'Océan (Biarritz) 400 m, Aquarium Biarritz 3 km, Espelette 26 km, La Rhune 37 km, San Sebastian 48 km. Please note: baby equipment on request (included). The photograph shows a typical example. The holiday properties may differ in living space, floorplan, equipment and furnishing. "Les Hauts de Milady T2/6", 2-room apartment 43 m2. Bright, beautiful furnishings: living/sleeping room with 1 double sofabed (140 cm, length 190 cm), dining table and TV. Exit to the balcony, to the terrace. 1 room with 1 french bed (160 cm, length 200 cm). Alcove with 1 x 2 bunk beds (90 cm, length 190 cm). Open kitchen (dishwasher, 3 ceramic glass hob hotplates, toaster, kettle, microwave, freezer, electric coffee machine). Bathroom, sep. WC. Electric heating. Balcony or terrace. Terrace furniture. Facilities: iron, children's high chair, baby cot (extra), hair dryer. Internet (WiFi, free). Please note: non-smokers only. Smoke alarm. Instead of an enclosed bedroom, some sleeping areas are located in an open-plan area (gallery, alcove, etc.).
Modern, beautiful, comfortable residence "Les Hauts de Milady", built in 2021. 120 apartments in the residence. In the district of de la Milady 2 km from the centre of Biarritz, 15 km from the centre of Saint Jean de Luz, 18 km from the centre of Bayonne, in the residential district, 400 m from the sea, 700 m from the beach. For shared use: swimming pool, indoor pool angular heated (depth 140 cm, seasonal availability: 01.Jan. - 31.Dec.). Shower/WC in the pool area, children's pool. In the complex: reception, restaurant, breakfast room, WiFi, sauna, fitness room, solarium, hot tub, hamam, lift, washing machine, tumble dryer (for shared use, extra). Breakfast possible (extra). Parking (limited number of spaces, extra). Shop 1 km, supermarket 3.5 km, railway station "Biarritz" 2.7 km, sandy beach "Plage Marbella/Côte des Basques" 700 m. Golf course (18 hole) 4 km, surf school 1 km. Nearby attractions: Cité de l'Océan (Biarritz) 400 m, Aquarium Biarritz 3 km, Espelette 26 km, La Rhune 37 km, San Sebastian 48 km. Please note: baby equipment on request (included). The photograph shows a typical example. The holiday properties may differ in living space, floorplan, equipment and furnishing. "Les Hauts de Milady T2", 2-room apartment 33 m2. Bright, beautiful furnishings: living/sleeping room with 1 double sofabed (140 cm, length 190 cm), dining table and TV. Exit to the balcony, to the terrace. 1 room with 1 french bed (160 cm, length 200 cm). Open kitchen (dishwasher, 3 ceramic glass hob hotplates, toaster, kettle, microwave, freezer, electric coffee machine). Bathroom, sep. WC. Electric heating. Balcony or terrace. Terrace furniture. Facilities: iron, children's high chair, baby cot (extra), hair dryer. Internet (WiFi, free). Please note: non-smokers only. Smoke alarm.
訪訪客用戶2023.07.29
le top, emplacement et confort. Un plus à prévoir un bar pour convivialité et une explication détaillée des bus car bien confortable pour circuler, l'arrêt est pile devant. Personnel charmant
SSurferAntoStruttura ben ubicata per raggiungere la citta’ a piedi,appartamento pulito con vista panoramica sul mare.
Grande piscina esterna bella e pulita.
Essendo un residence e non un albergo non prevedono la pulizia della camera giornaliera.
Parcheggio comodo in struttura al prezzo di 8€,non abbiamo provato la colazione.
EEloïseAccueil agréable et chambre impeccable bravo à toute l'équipe, nous avons pu profiter du lieu dès 14h pour y laisser nos bagages et se balader c'était parfait
訪訪客用戶Замечательные приветливые администраторы! Вкусные завтраки ! Одно смущает:( удаленность до гущи событий, автобусная остановка рядом , аэропорт 10 минут пешком . Поэтому слышимость хоть и не таких частых вылетов , но есть. Но я приходила без задних ног:) так что спала как убитая. В целом все понравилось !)) холодильника в номере не было, но ресепшионисты любезно предложили убрать в свой!)