Franchement, rien à dire, tout est top que ce soit la bouffe, varié, bonne , la propreté des chambre  et je remercie tout l’équipage du Self Hassan Ahmed il est super très compétent, toujours souriant, toujours à l’écoute et même les autres rien à dire sans oublier Mousad Kerolos Wahebe et Houssam Salah , Tony, sans oublié les personnel qui travaillent à la piscine ils sont trop gentils souriants toujours au petit soin soin rien à dire tout est top. Je recommande avec les yeux fermés et la magnifique vu de l’hôtel ils ont une vue vraiment wow panoramique
It is the 4th time we are here! We choose this hotel because it is the best one in Sharm with his value and given service! The Staff is excellent! We will miss Mr WESSAM! He is very good person and he has high quality skills in his work! All the stuff is doing his best really! Mahmoud (reception) , Ased, Mahmoud, Mr Mahmoud Hassan, Mr ABD Elnaby and Wessam we are impressed with Your work! The whole place is so Clean! The beach is excellent for both sweeming and for snorkelling. In Sharm it is hard to find a good hotel like Promenade, that has good beach good service good price good location and excellent staff! Even the beach security is doing his best! Animators have also been improved! Nice and cute show!! We will come again surely only here! Only please update the ”beds” on the beach they are old.
Tonight we visited Mykonos and had the best night of our holiday, my kids loved it and joined in with the dancing and plays smashing, not to mention the food was absolutely outstanding, the staff were amazing and couldn't do enough for us, it was 100 percent worth the visit esraa was amazing as was all the staff
The hotel and the people are very nice and helpful. Muhamad from the reception is very friendly and try to help you in any situation. The atmosphere is great and you can feel at home. I use the spa and the massage and Dalia is wonderful. Professional and very nice. We will return
Everything was perfect from all staff and departments. The reception was very friendly and professional. The room was cleaning and maintenance very well. The beach was amazing and the all hotel was very tidy . Thanks for this good vacation. The sun and the sunbeds so lively. We will come back sooner.
YYoke Ping FrancesThis resort is not as big as some of those we drive past but it is cosy and the staff are very friendly. We booked half board. The breakfast and dinner variety are wide and the hotel vary some dishes on a daily basis. Food is okay. We had lunch at their seafood restaurant (a la carte) but we felt the food was not as good as those served in the common banquet hall for dinner. The massage was very good and price reasonable. The spa is not worth it as the facials we had were not the kind of facials we are used to. They were very basic and our faces were steamed for a good 15 mins! So hot and uncomfortable. Products used were claimed to be organic but we are not convinced what were used.