The location of the hotel is fabulous and the room itself was beautiful. It’s amazing to step outside your room and see the tower right there! Unfortunately I found the staff at check in to be fairly rude and not very helpful; I felt like I was annoying him by checking in. I booked this hotel specifically because it has air conditioning but it didn’t work and since the hotel staff go home in the evening there was nobody to help and we were unable to sleep due to the heat. Even though the location was amazing I probably wouldn’t book here again.
AArturoThe booking was confirmed by trip.com and to be paid in the hotel. So I paid no more attention to the matter. When I arrived I had messages of the hotel having problems with my reservation and cancelling it. Had to book elsewhere on last minute at midnight. Great location otherwise.