比薩鄰近Orto Botanico di Pisa的飯店

我和男朋友在這裏住了5天,我們每一分鐘都愛!這太棒了!人們很可愛,任何我們需要幫助的東西,例如公共交通或叫出租車,他們都很樂意幫忙。我們預訂了包含早餐的早餐,這絕對值得,因爲早餐有多種選擇,而且美味。酒店位置不在比薩市中心,但仍然是一個很棒的地方,並且酒店外面就是公交車站,所以一旦我們發現了公共汽車系統,它就非常有用。總的來說,這是一個很棒的酒店和很棒的客戶服務。

I booked one day to just sleep over at this place, but really loved its service and the facilities. Breakfast was tasty and had multiple options. The only minus is the location, which is around 25 minutes' walk to the city center and 40 minutes to the railway station.

比薩比較偏僻 離斜塔不遠 3公裏 沒有太多特色 房間大概相當於3星 還蠻不錯的 比較乾淨 有停車場 隨便住一晚還可以

Please stay somewhere else! Learn from our mistake. This may be a photogenic building, but its a soulless, slow, sloppy, faded and, in our case, very expensive place. On arrival we went to the bar for a late lunch. About 25 minutes after Simone had taken our order I asked where our food was? Simone said that he was busy, (only 1 other table was occupied) but he was just going to go and prepare it (...!). I told him to fuggeddaboudit; he complained that it wasnt his fault: he is the waiter & chef. (Is this really supposed to be 5 star service hotel?). We left, and apart from breakfast, we avoided eating in the hotel. (Break fast was fine - because it is self service - but do they really need the squeaky breadgrill with its high pitched irritating squeak?). We were 2 parents with a 5&7 year old. Our room was €650 a night (!). They upgraded us to a suite (so how bad was our original room?). The suite was nice, spacious, elegant but barely a €300 a night accomodation. The wifi was slow, intermittent and some areas with no coverage, which was very frustrating. Tip: get Starlink wifi throughout. In bed I noticed hopping fleas - maybe they were attracted to the mobile phone screen. After I complained, I was told that the room had since been checked, sheets changed and no fleas found - but I still found more the next night and our daughter got 3 bites. Even a week later the hotel calls me at home to assure me that there were no fleas (?) I should have read more reviews before I booked and noted how Thomas the GM notes the criticisms are fabrications.... IMO this hotel grossly devalues The Leading Hotels of the World brand. Pity. Its a decent 3 star hotel at best. I informed the staff about the issues early in our stay. I chased them up again and they apologised and offered me free spa treatment - no thanks: I just want them to fix the issues and make this an enjoyable 3 star hotel. Its never going to be a proper 4 of 5 star and Leading Hotels of the World should drop this as the only 5 star attribute are the prices. Its a rip off for what it is.

離pisa tower步行幾分鐘，很方便，航班晚點深夜到的大門鎖了折騰了一會兒才進門，環境不錯。洗浴設施稍簡陋，早餐在自家院子裏的，品種不多吃飽沒問題。一樓前台MM服務很好，幫忙打印火車時刻表和門票。意大利小偷多一定注意財物安全。

Absolutely DIGUSTING and a joke of a 'hotel' I advise you all to avoid Grand hotel continental in Terrania Tuscancy . There is nothing 'grand' about the hotel. I cannot understand for the life of me how this has the status of 4 stars. I along with my family witnessed first hand rudeness whereby staff talk down to you. They are unwilling to tend to your basic needs. We arrived at the hotel a few hours behind schedule due to issues out of our control. We were met by an unpleasant uncooperative receptionist who seemed irritated by my questions. I was hoping to have clarification in regards to pool opening/closing time and housekeeping times. He was non-chalant in his replies and seemed clearly bothered communicating with me and didn't know how to respond. We indeed had on-going issues with housekeeping as she failed to clean our rooms for 3 out of the 5 days. We spoke to her and suddenly she became uncommunicative and almost zombie- like & suddenly didn't understand us when I had clearly viewed her communicating freely with ease amongst other guests. We requested for fresh sheets and towels, we were made to feel guilty for wanting our rooms cleaned and she refused to do this. We complained at reception and she was fairly pleasant and informed us she would pass this onto management ( we obviously didn't hear anything) On a separate occasion (due to the lack of towels & cleanliness in our room) we requested for more towels and was met with the response ' again?!' Absolute rudeness, I was held back from complaining from my family member (how dare you talk to us with disrespect!) I got the impression the staff are unable to accommodate in a fair & decent manner to guests who are paying a lot of money. The staff created segregation with failure to tend to our wants and BASIC needs. The rooms are unclean, basic shower room, tiny beds for a dwarf. We requested (on our first night) for a blanket we were offered with a tiny sheet. The A/C hardly worked and other guests also openly complained in the lobby. The rooms smelt like someone had died in there, damp, disgusting odour. We were given no basic necessities such as tea/coffee or even an iron. They have a dingy iron room but you need to walk down a dark corridor as they have turned the lights off to save electricity. Then you may iron (if you make it safely that is!) We feel and know we have wasted our time & money on a supposedly 4 star resort. Also, avoid the POMPOUS restaurant if you can. We had booked for half board meaning breakfast & dinner included yet they miraculously didn't have our room number written. whilst they pretended to look busy 'trying' to accommodate us with a table. Extremely disorganised and unprofessional. Of course we walked out and instead went out to eat. I must warn you the resort look's better on paper as there are only a handful of restaurants. In one restaurant we ordered and at the end the waitress had the audacity to state ' I was thinking you ordered so much food!' We a

訂的套房，客廳和房間麪積很大，一共2張大牀，睡的很舒服。設施略微老舊，但衛生情況很好。離市區有點距離，周邊走路15分鐘有個大型超市。

酒店在一個購物中心內,很方便。酒店門口免費停車。早餐還可以,選擇不是太多但很。

Campeggio tenuto in condizioni perfette. Gestione minuziosa e attenta a ogni singola esigenza. La pulizia è impeccabile e nelle aree comuni non è affatto scontato. Spiaggia tenuta dal bagnino Angelo in modo encomiabile, ordinata, pulita e ben organizzata. Spritz buonissimi al bar. Ristorante buono e con prezzi onesti. Nulla da dire. Sicuramente da tornare 😃

Ho pernottato solo una notte con smartbox. L'appartamento era pulito e tutto sembrava piuttosto nuovo. Il personale è stato gentile, disponibile, e oltre a fornirci una piantina della città di Pisa, ci ha anche proposto dei ristoranti in cui poter cenare e un luogo dove poter fare colazione la mattina successiva. Esperienza nel complesso positiva