I did not like that they did not have an elevator, but I REALLY didn't like that the front desk guy, Kevin, didn't even bother to tell me there wasn't an elevator until I'd already loaded up our entire family's stuff on to a cart that we had to unload at the bottom of the stairs and bring up. Would've been nice to tell me when I asked him if I could use the cart to grab our stuff. He was overall, an unfriendly and unaware attendant at the hotel, always on his phone. Never friendly once even during check in.
翻譯