美國長住飯店 - 丹佛 - 科技中心南 - 格林伍德村(Extended Stay America Suites - Denver - Tech Center South - Greenwood Village)

Do yourself a favor and pay the extra $10-20 a night and stay somewhere else. We booked a room for 5 people. Told hotel we were arrived late in the night. We were locked out. Room not ready. Given a room with one bed. Took forever to get rollaway beds. Hallways hadn't been vacuumed in who knows how long. The bathroom door was a sliding door that stuck and based on the amount of scratches on the back of the door, we weren't the first people to get stuck in there. The "free breakfast" was packaged muffins. We were able to get refunded for the other 3 nights we didn't stay there because they didn't have a room with 2 beds, but Orbitz and us cannot get ahold of staff to get refunded for the night we did stay there. Orbitz said the phone just rings and rings. I wrote to headquarters but never got a reply. Stay somewhere else..

The property itself was okay at best. The property was "clean". It looks like their cleaning staff tries with the materials they have. But the property itself looks as though the owner hastily addressed issues with quick bandaids and didnt address the overall property. Outside is clean, but inside there's broken or damaged fixtures, terribly installed flooring, no grout work whatsoever around any of the fixtures, and reused fixtures that are dated and damaged. The room we had had an overall funk that I can only assume was heavy cleaning supplies to mask any smells. But there's no doubt that mildew and mold smells will be prevelant in a year.

El hotel muy descuidado, heces de perro en el pasillo. La habitación con el piso pegajoso y un sofa cama deplorable. Lo único rescatable es la buena atención del front desk que nos permitió cambiarnos de habitación.

The first floor has carpet and was smelling really bad I ask to change rooms I couldn’t with the smell he got me to the 3 rd floor but the bed was very uncomfortable the did had table like in the picture the chubby guy front office in the morning shift was very rude you have to ask in the front desk for breakfast to go but they never had any the only good thing is the area next to stores but the hotel bad, old, smelly, uncomfortable beds no breakfast never again for me save your money for better place.

Front desk staff are fantastic! Knowledgeable, personable and helpful. Room was spacious and clean but missing the typical dishes/utensils we usually find at extended stay suite type hotels. Not a big deal but plan to bring your own if needed. For those complaining about marks on the walls or stains on carpeting: how much do you want to pay per night? It costs a lot of money to be constantly painting scuff marks or replacing carpets stained by guests. We didn’t see anything that was gross or unacceptable aside from some nasty guest kept spitting sunflower seeds wherever they went. To avoid those being on the floor, a staff member would have had to follow him around with a broom all day- unreasonable. Breakfast (when available) is not the typical buffet offered at most hotels. The truck hadn’t arrived on our first morning so only coffee was available. This left staff in the unfair position of handling upset guests and I feel like corporate could release funds to allow for either more frequent deliveries or emergency Costco runs for supplies. Second morning there was coffee with fixings, hot chocolate, oatmeal, packaged muffins, and granola bars. Some guests took it upon themselves to clear out entire baskets of items, presumably to stock their own pantries, so I’m assuming that accounts for the lack of availability. It’s a bummer that people can be so greedy. Overall the stay was great and we would stay again. We travelled with 3 kids and a dog.

The staff was very friendly and the room size was great. There was an odor however in the room and hallway. It smelt damp and with cover up at best. The breakfast was disappointing with no seating or facilities in the lobby or main area. Unfortunately would not stay nor recommend this property again.

The to go breakfast was coffee or tea - no food. Even though I asked for a quiet room the noise from the interstate kept me awake.

The bathrooms sliding door was basially broken. Had to force it ipen and close. The shower didnt work due to the plug on faucet being stuck.

No Maintainence