104 評價
波默羅伊飯店及會議中心
大草原城|距離Ngofi tropical foods0.34km
First our reservation was mixed up; by phone I was told a jr king suite, which would’ve fit our family, unfortunately when we arrived it was a deluxe executive, which did not fit our whole family... partially my fault as I did not check the confirmation email...the solution; upgrade to an executive king suite with an adjoining double queen suite...very nice rooms, comfortable beds... for an extra $200. They gave us a 10% discount for the inconvenience. (I do appreciate the staff trying to work with us, they were mostly friendly and trying to accommodate the situation) To top this off, the throw pillow on the couch looked like someone threw up close to it and splattered it, there was toothbrush splatter on the mirror and counter behind the taps. Lastly, the pool area was nice, water temperature was very good, however the shower at the pool area was gross. Hair everywhere, shampoo/conditioner down the walls and caked and dried on, so it had definitely been there a while. We determined they have let maintenance and housekeeping sit at a minimum to pocket more profit... we will source out another hotel next time we visit GP.
31 評價