羅託魯瓦阿拉瓦公園飯店的評論

住宿方回覆: Hi, Thank you for sharing your feedback. We sincerely apologize for not meeting your expectations regarding your room request and the noise issues you experienced during your stay. We understand how important it is to receive the room location as requested, and we regret that, we were unable to accommodate that preference.Your comments regarding the condition of the hotel and the service have been noted. We are addressing these areas with our team to improve the overall guest experience.We truly appreciate your feedback, and we hope to have the opportunity to provide you with a more comfortable and seamless stay in the future.Kind regards,Arawa Park Hotel

住宿方回覆: Thank you for sharing your feedback with us. We appreciate your detailed comments and are glad that you found the location convenient, especially with the free parking for self-driving tours. We're sorry to hear that the room's furnishings and facilities didn't meet your expectations. We understand how important comfort is, and we'll make sure to address the issues you mentioned, such as the lack of sockets and lighting. Regarding the bed comfort, we recognize that preferences can vary, and we'll take your feedback into consideration. We hope to have the opportunity to improve your experience in the future.

住宿方回覆: Hi,Thank you for your wonderful feedback. We’re thrilled to hear that you enjoyed the guest rooms and the comfort of the balcony, along with the great views. We’re also glad that our facilities, including the buffet area, were to your liking.Your comments are truly appreciated, and we hope to welcome you again for another comfortable stay.Kind regards,Arawa Park Hotel

住宿方回覆: Thank you for sharing your feedback. We're glad to hear that you enjoyed the spacious room and the view of the horse racing field! We apologize for the inconvenience with the bedside lamp and the difficulty in fixing it. Your comment has been noted, and we'll be sure to address the issue to improve our guests' experience. We're happy that we could provide you with a table lamp as an alternative. We appreciate your understanding and hope to welcome you back soon!

住宿方回覆: Thank you for your kind feedback! We’re thrilled to hear you enjoyed your clean room and the hot spring bathtub. We hope it made your stay even more relaxing and memorable.We look forward to welcoming you back in the future!

住宿方回覆: Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed the environment and the convenience of the location. It's great that you were able to explore the nearby garden and have a lovely day with your children. We hope to welcome you back soon!

住宿方回覆: 感謝您的寶貴反饋！很高興聽到您對酒店的性價比和停車便利性感到滿意。我們也理解設施方面可能還有提升的空間，我們會繼續努力改進以滿足客人的需求。距離景點的便捷性也是我們考慮選擇的位置之一，很高興您覺得方便。希望未來能有機會為您提供更好的住宿體驗！再次感謝您的支持，祝您旅途愉快！

住宿方回覆: 感謝您的詳細反饋！很高興聽到您對房間的大小、浴缸、陽台的景色以及免費洗衣和烘衣機的設施感到滿意。我們很高興能為您提供高性價比的冬季旅行體驗！關於衞生方面，感謝您的提醒，我們會加強對浴缸和角落的清潔工作，確保每個細節都能達到更高的標準。期待在未來有機會再次為您提供更完美的住宿體驗！

住宿方回覆: 感謝您分享您的寶貴意見。我們很抱歉關於押金的問題給您帶來了困擾。通常，這筆押金是為了保證房間設施的完整性，並在退房時退還給您，我們會進一步檢查這個過程以確保清晰與透明。關於您提到的其他設施，我們感謝您的反饋。關於微波爐、隔音等問題，我們會評估並尋求改善。我們也會注意到健身房及外部停車場的相關問題，並確保給客人提供更多的資訊和選擇。再次感謝您的反饋，我們期待能有機會再次為您服務。

住宿方回覆: 感謝您的反饋！很高興聽到您對住宿的整體體驗超出了預期。我們理解設施的更新是很多客人關心的重點，我們會持續關注並考慮如何提升這一方面。能夠為您的家庭提供一個舒適、性價比高的住宿環境是我們的目標，您的建議對我們非常寶貴。希望能有機會再次為您服務，祝您在新西蘭的旅程愉快！

住宿方回覆: 感謝您花時間與我們分享您的回饋。 我們很高興能夠確保您在訪問期間享受舒適的住宿體驗。 我們期待將來再次歡迎您。 溫暖的問候 阿拜

住宿方回覆: 感謝您抽空分享寶貴的意見！我們很高興您滿意酒店的地理位置與寬敞的房間，也欣喜您喜歡房間露台所帶來的馬場景觀。能為您提供舒適愉快的住宿體驗是我們的榮幸，期待不久的將來能再次歡迎您的蒞臨！

住宿方回覆: Thank you for sharing your feedback. We’re glad to hear you found the room spacious and the location convenient, especially being close to the supermarket. We appreciate your comments regarding the facilities and service, and we will take them into account as we continue to improve the guest experience.We strive to offer a welcoming environment for all our guests, and we’re sorry to hear that you felt your stay didn’t meet your expectations. If there are specific areas you feel we could improve on, we’d love to hear from you directly.Best regards,Damanjit

住宿方回覆: 您好，感謝您的好評。我們很高興您在我們酒店住得舒適。期待將來能再次見到您。謝謝你**