凱藝套房飯店(Quality Inn & Suites - Glen Rose)

We enjoyed our stay very much. The receptionist was very welcoming and accommodating. The rooms were clean and the bed comfortable. We will stay there again if in the area.

There was no room service and not enough breakfast to accommodate guests. Had to ask for more coffee. Had to ask for a receipt when checking out. Room had a terrible smell. Overall stay was very disappointing!

It was ok, the bathroom had to be recleaned on day one, but was very good all week after that. Kind of old, and looked like remodeling was going on. Doors propped open, back door would not close or lock. Kind of sketchy looking and dark inside. Bed was nice, shower was great, handicap was very good. AC worked great! Staff was very nice and helpful. Far better than most QI hotels. Tv was off and on and no FOX for the Cowboy game! Not cool. But overall, it was ok, clean, good breakfast, nice staff and owner, pool seemed popular and was inside!

It was fine for a one night stay. My room (mainly in the bathroom) had a slight cigarette smoke smell so I am not sure if it was near a smoking room or area. If I were staying longer than one night I may have asked for a different room.

Check in was great and overall customer service was good. Had a couple of minor issues and they responded in a timely manner. Thanks

I will consider the fact that this hotel was an older building in a small town, but it desperately needs major renovations before I spend that kind of money again per night.

Not much to like. Carpet in hallways was dirty and smelled badly.

The front lobby and halls felt like 200 degrees! At least the room was cool. The front lobby smelled like moth balls and the hotel smelled like an ashtray. The smoke and heat together was horrible. The room itself once inside wasn't too bad. The pool area had no air conditioner and felt like 150 degrees and the door to outside was open to let in the outside breeze, which was almost 100 degrees that day. It is unfortunate that a 100 degree day is better than the stale, hot air inside. I complained, and the owner said he'd put the air on or cooler, but nothing changed. No air was blowing. I wasn't able to get in the pool that day with my kids, but the heat sitting from the side was too much. I ended up sitting in the book room and watching them through a window. The TV was broken. It took over 3 hours before the owner came to fix it. In the end, he just swapped it out with another tv that was the size of my computer monitor. The phone did not work either, so I had to go downstairs, in the sweltering ashtray heat, to keep asking the front desk lady if they were coming to fix the TV. She was very rude overall and had an attitude. The breakfast was so, so. There were no healthy items like fruit available (even though advertised). The eggs and such were not great and my kids wouldn't eat them (and they aren't picky!). This hotel is WAY overpriced for what you get. It was an awful experience all around.

I would stay here again. Staff was very friendly and the property was clean. My kids loved the pool and hot tub. I really liked that i could sit in the business room in the AC and watch the kids through the window. My pets were welcome. Breakfast was okay.. waffles were good, but the eggs and sausage were not.