懸崖天堂飯店(Cliff Heaven)

Hello Everyone I am the General ***ager of a reputed event company. We had booked this place for our stay and for a small birthday celebration for 15 people. On my experience, i would clearly recommend you not to go to this place. I am a Goan and I am owning reputed company. These people scam you to get money out extra from your pocket. Firstly the rooms are pathetic and the linen was stinking. All of a sudden the owner (Vipin) comes and tells us that this and that will cost extra and otherwise I can leave. That was a very rude and unprofessional. Then during the time of getting your refund, these people will come with fake damages that we were even aware of. And won't give your refund back. We even requested for the CCTV footage, it's not clear and the time on the footage is totally wrong. First he told me a cost which was 3 times more then the original buying price and then he came down to the actual and without my agreement he just scammed our money. And he went on to say that if you want to call the police then call. We had gone to this residency to celebrate or team mates bday, not to run behind legalities. So I want to humbly warn you all for the scams these people do and screw your moment. Till date i have not given such a review to anyone. But the experience we had made me write this. There is a lot more but I feel I have said a lot.. Choose wisely.

This was the first unsuccessful booking through ***********. One hour before arrival, the apar**ent ***ager sent on whatsapp photos that were completely different from what we booked. Conditions were much worse. When asked why we were not provided with what we booked, we were told that the apar**ent we had chosen was under renovation. The request to offer something similar was not satisfied. We were told not to move in. The ***ager of the apar**ent and the owner did not offer any apology and said that they do not take bookings from *********** seriously, as there are ***y refusals from this resource. We had to agree to what was offered, as time had already been lost. The general impression is very unpleasant. The owner seemed drunk when he talked to us. The apar**ents were not cleaned properly. Everything is quite old. The beach is only 5 minutes walk. Later, we were surprised to receive a notice from *********** that we hadn't checked in or paid for anything. It is not true. A very strange situation. We do not recommend these apar**ents, as the owner is extremely impolite and misleads customers.