富爾頓縣Fetching Bitties in the City附近住宿

亞特蘭大的旅遊景點設定非常友好，幾個著名景點可口可樂、海洋館都集中在一起。這家希爾頓的位置超讚，步行十分即可到這些景點。乘坐地鐵到機場也很方便，一條線20分鐘直達，附近比較安全。單獨購買早餐加服務費35刀，酒店大廳巨大，派頭十足，房間也還不錯👍

Used this hotel as a base to explore Atlanta and locations further out in North Georgia. I was travelling alone so tended to spend a lot of time in the room of an evening. I would say it was a fairly average experience and things were fine but I had expected a little more from the Sheraton brand. Photographs of communal areas like bars, restaurants and pool look far better online than they do in real life. Simply put, the hotel looks a lot nicer in pictures. My room had a slightly stale smell but the biggest issue I had with the aircon/heater. I couldn't change the temperature because it was broken and it couldn't seem to be fixed. Sadly that meant it was never quite right, either too cold or too hot and I had an engineer visit the room two or three times. One night, the mental cover panel hadn't been reattached properly and fell off in the night - unsurprisingly giving me an almighty scare! I don't remember being offered a new room (I *could* be wrong about that) and I don't particularly remember the desk staff being keen to help and get the issues sorted. In fact, they didn't seem delighted whenever anyone went to speak to them. Almost like the front desk was just part of their day job and they were juggling several other things - so probably not their fault. That did change in the evening when they seemed to have friends visiting in the lobby - music playing from phones and loud conversations. This didn't massively bother me, but I could see it being intimidating for someone looking to visit the front desk. Location was close enough to the tourist district (Centenntial Park, World of Coca-Cola etc) to walk but the area around the hotel feels a little run down. I'm never one complain about situations that can't be helped, but I think this hotel may be local to a homeless shelter and that meant quite a few people pitching very near the hotel. I don't think there was one occasion coming to and from the hotel on foot when I wasn't approached for money/food etc. One of these times was slightly nervy as the man became quite insistent and aggressive when I said I couldn't help. Generally, and this may be just me not feeling confident and knowing the area, I don't always feel ”safe” walking back to the hotel after dark. That may just be me! Lots of food options nearby though, so well located for that. Had a rental car and the parking facilities are good. All in all, it was fine but I've stayed at far nicer Sharatons and the pictures available perhaps offer a higher impression than the reality. With a little more effort and sharpening up service, customers would feel much more welcome. The aircon and heater issue was a frustration and I didn't really feel like it was taken very seriously. I personally wouldn't stay again as I like to spend time at my hotel but it was certainly a cheaper option than other hotels in the area, so it would be good for someone using it purely as a base looking for value for money.

不幸的是,由於科維的這段時期,許多機構在很多領域都遭受了很大的損失。在酒店行業工作了幾年之後,我知道服務已經不像過去那樣了。不過,我期望的比行業內頂尖人物之一的最低限度要好。首先,早餐吧是一個笑話,服務員的態度有問題。早餐應該從早上6:30到早上9:30。由於選擇有限,我認爲有空的火鍋需要補充,是糟糕的生意,服務員坐在她的電話上的電腦打印區!當她終於來檢查她的站的時候,她顯然覺得我們對她不利!她大聲宣佈酒吧裏已經沒有肉了!提醒你,還不到早上8點!我基本上決定在住宿期間到街角的華夫餅屋去吃早餐。除了早餐的問題,這裏應該是“禁菸”區域。我在這裏的兩晚都有強烈的煙味。晚上安全就緒,但是,我懷疑他們甚至在試圖監控財產和進行...我在70年代初被萬豪最好的培訓,知道父子都會爲看到他們的遺產變成什麼而難過。他們倆都很“親熱”,爲家人取得的成績感到驕傲...。

We were supposed to stay for a week, but checked out after the first night. Upon arrival at 5p (check in starts at 4p), we found a lobby full of waiting guests and were told that rooms were not ready yet. 2 hours later, we were finally checked in - at 7pm! The lobby still had at least 4 more families still waiting. The staff offered a measly ”sorry for the wait” but that was about it. No one was offered water or anything to drink, nothing to eat, etc while we waited for hours. In fact, one of the staff began complaining to her co-worker that she was going to quit the evening shift because she's tired of the guests being impatient and not understanding. Like WE were the problem. Hilton members who had used the app to check in were no exception. Still had to wait like everyone else. And nothing offered as compensation. When we finally did get to our room, it was pretty bad. The hotel is old and outdated, with stained carpet throughout the hallways, chipped furniture, dirty A/C units and gross bathrooms. Our room had a very strong, pungent smell of pinesol, lysol, and mold/mildew. It was so strong that both of us in the room got headaches after about an hour. Mine turned into a migraine. By morning, I was also stuffy and congested, mist likely from the mold they are obviously trying to mask with this disinfectant smell. Because we got into our room so late and many hotels in the area were unavailable, we stayed this first night but I had already booked another hotel for the rest of the week and we left by 7am. I went to the front desk to check out but no one was there & we had somewhere to be in the morning so I couldn't wait around. I decided I'd check out on the app and we left. The app wouldn't allow the check out since we were leaving 6 days early, so I tried calling the front desk. It went to voicemail so I left a message with my name, room number and the reasons we were checking out. I called 2 additional times that morning, both went to voicemail. After not hearing from anyone, I began dealing with Hilton customer service. It took Hilton 2 additional DAYS to reach someone and after leaving on Sunday, I finally received a receipt on Tuesday evening showing I had checked out 2 days prior. Still never heard from a live person from the hotel. This was an awful experience. We were there for 12 hours and were miserable every second of it. Do yourself a favor and avoid this place at all costs.

雖然是老店，還算不錯。看見好幾個帶槍的人，浮想翩翩啊……

我們是去參展，雖然離會展中心有點遠，路上要花50分鐘左右，但是價格划算，會展中心的酒店比較貴。出門地鐵也比較近，早餐還不錯，附近也有一些餐廳可供選擇。

I didn’t read the reviews as I ended up in Atlanta unexpectedly after good old Southwest cancelled my Austin flight & Atlanta was my only option to get back home. I’m glad I didn’t anyway because I probably wouldn’t have booked it but I have nothing but good things to say about my 1 night stay. The neighbourhood probably isn’t the best but I wasn’t here to sightsee The shuttle came quickly & the journey from the airport took less than 10 mins The hotel was bright and clean & the lady on reception was very friendly & welcoming. She acknowledged my IHG platinum status & I was checked in very quickly I had room 616. It was spotlessly clean, modern & comfortable with all the hoped for amenities. Fridge, hair dryer, microwave, coffee maker, iron etc. It was also quiet & the air conditioning unit was good as I like a cold room. Clean bathroom with a great shower. Breakfast this morning was also excellent. Bacon, eggs, muffins, pancake machines, juices. They also have free coffee & tea available all day. Didn’t use pool as it’s chilly but it looked clean The lady at reception this morning let me keep my room a few hours longer & was also really lovely. Everyone I encountered smoked & said good morning. As a lone British female stranded in Atlanta I felt safe, comfortable & welcome & I would happily stay again should the need arise Ps I didn’t see any homeless people sleeping in the lobby?!

我們帶着9歲的孩子參加了他的前兩次布拉瓦斯比賽,在這家酒店住了4天。我們以前從未住過這裏,但一位親戚推薦了這家酒店。房間很乾淨,聞起來很好聞。我總是檢查牀單和枕頭。唯一的缺點是白色薄薄的被單在上面看起來很漂亮,但是被覆蓋在底邊的油漆污跡或標記上。我們只是把它拆下來,放在一邊。工作人員在很大程度上是非常友好和非常樂於助人。前台的Crystal和Marianna絕對很棒!熱情的微笑,對任何問題都非常有幫助。每天的早餐很棒!服務的女人都微笑着,把一切都保存得很好。我們的管家非常友好,交換了我們的毛巾和毛巾,並補充了我們的廁所組織和房間咖啡。我們旅行中唯一的主要消極因素是夜班櫃檯僱員喬希。他的態度很糟糕,不尊重他人,粗魯無禮。不只是對我們。我們在第二個晚上觀察到他的惡劣態度,並在昨晚我們自己體驗了。出於對兒子的尊重,我等到他舒適地回到我們房間後才回到大廳去取喬希的名字。當我們最初進入大廳時,我們一直非常友好,甚至問喬希一些關於他一天的問題。他完全不理我們,我們正站在櫃檯前,想買點飲料,等他把零錢還給我們,放在塑料柵欄後面,然後就不理我們了。我們無法抓住它,問他是否可以推它向前。他繼續無視我們,好像我們不在那裏。記住,我們正站在櫃檯對面的櫃檯旁,站在櫃檯前。我妻子最後推了推塑料障礙物,直到它觸到登記冊,這樣她就可以把美元滑出。爲了避免兒子面前發生衝突,我們只是簡單地說:“好吧,那晚安吧。”他仍然沒有迴應......當我回到大廳時,他的藉口是:“我整整一個星期都得和這些棒球人打交道。”我穿着一件勇敢的襯衫......喬希身上有更多的東西,但我已經表明了我的觀點。所以,要把它包起來,喬希是這家酒店的一個糟糕的前台代表,需要搬到他沒有客人聯繫的地方。其餘的員工和管理都很棒!

總體來說很喜歡酒店。牀還可以。早餐很棒!我不喜歡的是停車每天付20美元,Wi-Fi每天要付4.95美元。

酒店不錯