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瀏覽用戶對弗雷斯諾飯店的評價

弗雷斯諾北萬楓飯店
4.1/5104 評價
This hotel has construction, and we were only told upon check-in to expect an 'inconvenience.' The noise beginning early in the morning on Monday, the second night of our stay, was absolutely unbearable, and ruined our morning on the day of preparation for a relatives funeral. Literally sounded like a jackhammer on the wall outside our room. They’re doing stonework. There's dust flying everywhere. There's loose plaster on the carpet in the elevators and the hallways. Construction workers come and go in the elevators alongside customers with all their equipment and mess and noise. There's an operating cherrypicker in the registration area of the parking lot with no safety cones. You walk out the East guest door on the first floor into a total hardhat situation with people doing stonework on ladders overhead, construction material blocking the exit, and the door is usually propped open all day. I politely told the front desk that we unfortunately needed to check out 2 days early due to the noise, and requested a late checkout to 3pm because we had appointments at the church, and funeral home, and hadn't planned to have to change hotels today. Note that I'm a platinum member, and didn't expect this to be an issue whatsoever given the unusual circumstances. I was denied, and asked for the manager, who promptly flatly denied my request with literally the rudest most uncaring expression and flat tone possible. I reinstated my request and attempted to explain my situation, and the manager admitted that the hotel was not booked (obviously because my room was already spoken for for 2 more nights), but still, she flatly denied me. She finally told me it was because the hotel could experience 'loss of revenue.' So I'm here to tell you that if revenue is more important than customer experience or showing compassion to a customer you placed in a difficult situation, I will no longer be staying at La Quinta. I'll certainly never step foot in this one again, in a town I visit every month. And I’ll be demanding a full refund from La Quinta Platinum Customer Service, let’s see where that gets me. I also recommend anyone else over the next few months seriously reconsider. I don't care about your loss of revenue. Close this place, finish it up, and reopen. With a new manager. There are several really nice hotels with similar rates in the immediate area.
弗雷斯諾萬豪SpringHill飯店
4.2/5100 評價
這是我第二次入住這個位置,每次去弗雷斯諾都會繼續回來住這裏。位置離Herndon是一條小街,這意味着離一條主要通道很近,但離噪音稍遠。它被塞在另一家酒店旁邊,我喜歡,因爲噪音、擁堵和交通較少。附近有CVS和Chili的,可以步行,但步行很長。酒店目前正在改建,工人在周圍,但根本沒影響我入住。四樓/頂層不可用。房間不錯,是套房,有小廚房和客廳,毗鄰臥室。大堂面積很大,每天早上都有早餐。泳池區域看起來不錯,重新裝修過,雖然我沒用過。我絕對建議您住這家酒店。
弗雷斯諾-西北希爾頓歡朋套房飯店
4.1/5100 評價
無論我在美國的任何地方,我總是可以在Hampton Inn&Suites上獲得良好的體驗。無論是出差旅行還是與家人出遊,獲取一頓美味的早餐來開始新的一天對我來說很重要。床也總是很舒服。
Sonesta ES Suites Fresno
4.2/5102 評價
上週末,我和我的妻子住在我們平時在北弗雷斯諾(North Fresno)住的酒店,我們的住宿再次達到了萬豪提供的通常的高標準。安靜,非常乾淨的房間,方便前往街道。艾格尼絲醫院適合家庭參觀,並且方便當地餐館/購物。該設施目前正在進行重大翻新,但在晚上/晚上仍然很安靜,工作人員非常貼心!儘管進行了裝修,仍會毫不猶豫地推薦您入住這裡。 (最好的酒店早餐之一)。
弗雷斯諾南戴斯飯店
3/5103 評價
我丈夫,我妹妹,我正在享受此刻的一天
弗雷斯諾萬豪TownePlace飯店
4.1/537 評價
我住在這裏弗雷斯諾鎮廣場套房,有些問題。我去找經理表達我的憂慮。她不喜歡我說的話。第二天,我的房價在前幾週一直保持不變,突然一夜之間跳了$19.00到$46.00!我問前台爲什麼我的房價突然上漲,他們試圖說這是因爲我延長了住宿時間,我已經延長了,但我在10天前延長了住宿時間。經理也不喜歡,拒絕調整我的利率回到以前的水平。我是終生白金精英,所以我打電話給萬豪精英。萬豪給酒店打了電話,和經理阿什利·伯尼(Ashley Burney)談了談,顯然阿什利也不喜歡這個。阿什利告訴萬豪公司代表,她將尊重我目前的預訂,但不會將我的預訂再延長19天。我已經通過萬豪預訂線預訂了19天,並按我原來的較低每晚費率確認了。阿什利取消了我的預訂!這個地方還要求我妻子在打掃房間時離開,不是因爲Covid,而是“爲了我們所有員工的安全,也不例外”,但維修工被允許進來,而且只有我妻子也在房間就像我們倆在場時一樣!虛僞!我的A**也不例外。其他員工對每件事都總是彬彬有禮。我注意到的一件事是那裏的員工沒有一個微笑,我不記得有一次我碰到過任何一位員工。看到他們時,會微笑。這讓我相信,他們都很討厭在微操老闆手下工作。好幾次不同的員工都說:“很抱歉我不能這麼做,我不想惹麻煩。”這是爲了一些小事,我認爲不會違反“規則”。如果你想住在一個氣氛更好的地方,去索尼斯塔ES,更漂亮的房間也便宜!過去是住客客棧!

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當地旅遊資訊

飯店數量8
評論則數504
最低價格TWD 2,121
最高價格TWD 6,689
平均價格 (週末)TWD 2,994
平均價格 (平日)TWD 2,986