西北弗雷斯諾凱藝飯店(Quality Inn & Suites Fresno Northwest)

We came to Fresno on a weekend when a motorcycle club was in town. The property owner catered to the motorcycle club rather than everyone who was at the property. They were loud, took over the front of the property, smoked in front of the entrance and were rude. The room was smelly and ran down. If I hadn’t prepaid, I would’ve moved to a different hotel.

My family & friends booked a one night stay at this hotel due to the convenience of the location. I had to switch room (109) due to a strong wet (mildew) smell, it was starting to give me headaches. The clerk was nice enough but wasn’t able to accommodate me with 2 queen beds…so we went ahead and take the king bed only room. I have to put my kids in with my friend’s room. The inconvenience of me scrambling trying to relocate rooms in the middle of the night, so I wasn’t happy about it. I had my daughter in a room with a friend and the sofa bed she slept on gave her multiples bed bugs bites on her body.

Key cards don’t work. I had to cal me to get out of pool area. Had to change the card 4 times. BathRoom had rusted shower. Toilet seat had a ripped paint. Swimming towels only kids can use. Was so small. Disappointing stay.

Staff was polite and helpful, but 2 occasions transients walking through properly...room was "clean"....no....long black hairs in tub and inside shower curtain, and big hole in carpet riight in doorway to bathroom....

My stay was going fine, until I checked out and left my Laptop Charger... I called back less than a hour later, im told theres nothing there. The only people in my room was me and House Keeping...I dont have my work laptop charger...Period!! Never stay there again...

Que te piden un deposito que al salir te devolveran, y no fue asi me dijeron que en 3 dias habiles me lo depositaran a mi tarjeta, eso no es de mi agrado.

Me engañaron, cobraron la noche del depósito y pedi liquidar en efectivo y no me quisieron hacer la devolución a la tarjeta

Hotel excelente

Not a good hotel