薩克拉門託福爾瑟姆Residence Inn 飯店(Residence Inn Sacramento Folsom)

The room was great, really lovely. Nice hotel, lobby was nice and clean, hallways clean. Outside of building attractive. Unfortunately the power went out in the morning. Not your guys' fault obviously. I thought the desk staff could have been a little bit nicer. Breakfast was just okay. Pros: good coffee, nice selection of food and beverages. Cons: Juice dispensers out of order, waffle maker dirty, the kitchen ran out of sausages and bacon before I got to breakfast.

Almost everything was fine, I broke out in hives on my arms, but I believe it could had been from the body soap they supply.

My only complaint was the jacuzzi wasn’t working .. I was looking forward to that but other then that I had an amazing time and the staff was all great.

The heater was very loud but the bed was confortable and the room was clean.

Stay was excellent but our only disappointment was that they don’t provide amenities like body lotion. Their in shower body was was totally empty. Picture showed a walk in shower & we got a room with a tub shower combo. Otherwise, very comfortable stay.

The staff was very friendly and accommodating. We really enjoyed our stay and highly recommend this hotel.

Hotel and the staff were great! Would definitely stay there again if in the area. The pool was closed or this would have been a perfect review.

My experience was average. Most staff were friendly aside from the manager who was very rude towards us and not helpful as we were getting over charged for things that were not on our invoice. she refused to look into what was being charged and kept insisting they were “pending incidentals” even though I had already paid for the incidentals and the room rate and applicable taxes. I confirmed with my bank that the charges already went through and when I questioned the manager she was disrespectful and offered to check us out without rectifying the situation. No one told us about the housekeeping being every other day, even when housekeeping was in our room all they did was make our bed. We had to ask for clean towels. And they disnt take out any garbage. Won’t be staying here again.

It is a very nice facility. The bathrooms leave something to be desired...No separate commode roon and only one basin.