法戈我家飯店(My Place Hotel-Fargo, ND)

when checking in the guy tried to charge us 90 some dollars after we had paid with the app

Checked in at 3:30p. Was told to come back in an hour as room wasnt yet cleaned. came back at 5:30- had a 6p event. 3 ladies in lobby said they had to get cleaning cart and they personally cleaned their rooms. !! i slept on top of bed covers- my sheets didnt look like they were changed.

The rooms were not ready late in the afternoon. The room did not appear clean. It had not been vacuumed and had sand or dirt all over the floor. It looked like they had not changed bedding but only pulled it back. I was charged twice for the room and have already called multiple times with no resolution.

I was called about a week before to see if I needed the type of room that I booked, because apparently they got over booked somehow. When we got to the hotel a lot of people in the lobby waiting for their rooms, that where not clean yet , and this was after 3:00 pm check in time. We got our room, the only real problem was our bathroom sink was plugged ,so could not really use it. The beds and pillows were good. There was no coffee in the lobby coffee makers in the morning or creamers, everthing was empty. Heard from other people that came in later that night ,they did not get there room that they payed for , the hotel gave it to someone else. I knew when we got there and the garbage can by the front doors was overflowing, looked like it had not been changed for weeks, that it was not going to be very good! The guys working were doing the best they could, I felt bad for them, but seems like management needs to do a better job!

I found the place to be great, I would stay there any time. it was close to all the places I needed to go and wanted to go. The staff was great

The stay was awesome, but booking the room was terrible going through *******. When I booked the room, I thought I was getting two queen beds, but when I went to check in, I found out that it was only one queen bed. Tried to do a virtual chat and talked to a Mary Ann and said she was going to check into it, but never heard back from her! Even a few days later. Will never go through ******* again!!!!

The pictures on ******* do not represent this property. It is terrible. The positive reviews have to be fake. Multiple reviews are 10/10 and that is not possible. Beware!

Staff had a lot to be desired.!!!’ Had a card on record for incidentals but couldn’t use it for buying things from the pantry!! Why?!! I think the rooms are way overpriced for what you get!’ $220 is way too much

The pipes were very loud every time we turned the water on or flushed the toilet - banging in the wall. To the point that the next door guest was banging on our wall thinking we were being loud. Unpleasant! Otherwise our stay was good.