Staybridge Suites Fargo

Room was terrible. Broken cabinet doors, smelled like smok smoke, popcorn on the floor under beds, couch in living space broken down so badly couldn't be comfortably at while visiting

Upon entry into the hotel room, it was apparent that my hotel room was not cleaned. There was Froot Loops all over the floor, and in the drawers, none of the surfaces were wiped down, appeared the hard surfaces were not swept/vacuumed, hairballs in the shower, pull out sofa still had very dirty sheets on it. We ended up leaving the hotel the next day, and the hotel manager did comp us for the night. I was very appreciative ended up cleaning my hotel room the night that we had to stay in it as all the other hotel rooms were at capacity. The hotel manager was just as dissatisfied as we were. They were honestly genuine in their response. The stairs did have crumbs up and down the stairway. The breakfast was good and the breakfast server was very nice and very clean. I also had family member staying in a different hotel room, who did have a clean hotel room. The pool was out of service and we were not informed prior to staying. Overall, it was a very disappointing stay and we had to last-minute find another hotel to extend our stay as we were scheduled to stay there for four nights.

The pool was closed, with no notification prior to stay or at check in. We only learned of that when we brought our 4 kids dressed to swim, down to the pool. Thermostat in room was broken, and was never checked on even after request. TV in one bedroom didn’t work, and again, wasn’t checked on even after request.

Nice room. Nothing was stocked. No towels, no dishes or pans and no silverware.

Although I booked same day through ******* on a long cross country drive and received a confirmation number when I arrived close to midnight reception told me there was no reservation and they were full. I had to look elsewhere in the middle of the night. Can’t trust them to have your room reserved. I was even charged but ******* refunded. Don’t stay here

Fine. Room was quiet and comfortable. Employees were forgettable drones going through their paces and the cost per night was probably 20% too high. Which explains the empty rooms.

Was charged for the shuttle service to the airport. Was supposed to be included with my stay. Very disappointed.

Our room was filthy at check in. There were toe nails on the carpet, the bedding was not clean and there was trash in the garbage. The hallways and room smelled like smoke.

Nice comfortable beds. Furniture needs updated. Got a blanket before i would sit on couch. Looked used and dirty